Robert Hopkins

• Led garages, residential homes and addition projects to completion.
• Planned projects by identifying necessary equipment, tools, and required assistance.
• Offered valuable suggestions to clients' remodel needs.
• Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications.
• Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Used coordination and planning skills to achieve results according to schedule.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
• Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
• Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
• Carried hose bundle of approximately 80 pounds to upper floors of businesses, apartments and hotels during emergencies.
• Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
• Assessed active fires and consulted with fire chief to devise optimal approach and containment strategies.
• Oversaw equipment and vehicle upkeep to maintain emergency readiness.

• Installed valves, hangers, supports and flanges inside piping systems.

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• Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 95% customer satisfaction ratings.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Repaired plumbing systems, components and equipment.
• Read blueprints to determine appropriate materials and procedures for each project.
• Offered guidance and training to junior team members.
• Trained and supervised all incoming employees.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Inspected sewers and piping systems to assess quality and condition.
• Prepared detailed records of all project tasks from start to finish.
• Complied with state plumbing codes throughout duration of each project.