Robert Hostettler
Spring Hill,TN
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Since the summer of 2018, I have been the primary caretaker and homeschool teacher for my children. I am excited about transitioning back into the full-time workforce.
Overview
9
9
years of professional experience
Work History
Guest Services Associate
Four Corners RV Resort
Antioch, TN
04.2022 - 11.2023
- Greeted guests in a friendly and professional manner.
- Provided details and directions for area attractions.
- Assisted with check-in and check-out procedures.
- Resolved guest complaints in a timely and efficient manner.
- Assisted with training new Guest Services Associates on proper procedures.
- Performed light maintenance duties around the campground.
Team Member/Team Leader
General Motors Spring Hill Manufacturing
Spring Hill, TN
05.2016 - 08.2018
- Inspected product quality prior to packaging and shipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Performed minor repairs on machinery as needed.
- Followed safety protocols while operating machines and equipment.
- Troubleshot technical issues that arose during assembly process.
- Evaluated employee performance and prepared reports for management review.
- Ensured quality standards were maintained throughout the production process.
- Provided leadership, guidance, and direction to team members on daily tasks.
Bartender
Homestead Manor
Thompson’s Station, TN
04.2015 - 05.2016
- Processed payments accurately and efficiently with POS system.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted customers and provided excellent customer service.
Education
No degree yet -
Columbia State Community College
HS Diploma -
Centennial High School
Skills
- Self-motivated
- Staff Development
- Time Management
- Quality Assurance
- Complex Problem-Solving
- Customer Service Skills
- Schedule Management
- Employee Management
- Performance Feedback
- Equipment Maintenance
Affiliations
- In my spare time, I spend time with my wife and children.
- When I'm not with family, I enjoy driving for rideshare as a way to make extra money. i also enjoy meeting and talking to people from all walks of life.
- I also enjoy serving on the security team at our church.
References
References available upon request.
Timeline
Guest Services Associate
Four Corners RV Resort
04.2022 - 11.2023
Team Member/Team Leader
General Motors Spring Hill Manufacturing
05.2016 - 08.2018
Bartender
Homestead Manor
04.2015 - 05.2016
No degree yet -
Columbia State Community College
HS Diploma -
Centennial High School
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