Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Certification
Timeline
Generic

Robert Howard Lane III

Statesboro,GA

Summary

Proven leader in customer service and team management, with a track record of enhancing customer satisfaction and driving business growth at IHOP. Skilled in AutoCAD drawing and critical thinking, adept at resolving complex issues and leading teams to meet ambitious deadlines. Demonstrates exceptional client relations and a commitment to excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service

Lowes
Canton, GA
06.2024 - 08.2024
  • Assisting with purchases and encouraging satisfaction for all customers
  • Experience with providing personal evaluations of problems and formulating a plan to solve them

Cook, Server, Manager

IHOP
Canton, GA
08.2022 - 08.2023
  • Experience in leadership and employee caretaking
  • Review issues with customers and create a positive ending for both the business and the customer
  • Experience in working under a tight deadline

Sales Associate

Hobby Lobby
Canton, GA
08.2021 - 08.2023
  • Ensure excellent customer satisfaction
  • Provide Insight on everyday improvement to ensure business growth
  • Experience in leading a team to meet a deadline

Education

Bachelor of Engineering - Mechanical

Georgia Southern University
Statesboro, GA
04.2024

Skills

  • Residential customer service
  • Customer service leadership
  • AutoCAD drawing
  • Client Relations Management
  • Team collaboration
  • Schematic reading
  • Critical thinking

Accomplishments

  • Hope Scholarship, 2023
  • Grizzly Award for Leadership, 2023

Affiliations

  • Tennis Team.
  • SAACS (Student Affiliates of the American Chemical Society)
  • Habitat for Humanity.

Languages

Spanish
Limited

Certification

  • CPR Certification.
  • MATLAB Certification.
  • AutoCAD Certification.

Timeline

Customer Service

Lowes
06.2024 - 08.2024

Cook, Server, Manager

IHOP
08.2022 - 08.2023

Sales Associate

Hobby Lobby
08.2021 - 08.2023

Bachelor of Engineering - Mechanical

Georgia Southern University

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Robert Howard Lane III