Summary
Overview
Work History
Education
Skills
Awardsanddesignations
Affiliations
Timeline
Generic

Robert Huttner

Norfolk,VA

Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Dedication to always learning new skills, assisting my team members, and learning from management and fellow co-workers.

Overview

7
7
years of professional experience

Work History

Merchandiser

Total Wine & More
06.2024 - Current
  • Process and manage online orders
  • Perform multiple roles for the store at a high level, to include merchandising, sales services for products, and the processing of online orders, after only a month of working at store; Managers recognized my ability of quickly learning and balancing multiple jobs
  • Ensure the proper display, and stocking of products in the store, and received recognition from assistant manager, and general manager, for my dedication in improving the inventory and presentation of the beer section of the store.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, reporting damaged products for replacement, and removing discontinued products.

Sales Associate

Fleet Feet Running Company
02.2024 - 05.2024
  • Generated high sales for the company, while maintaining low returns.
  • Engaged with customers to build rapport and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Potomac River Running Company
01.2022 - 11.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Performed inventory checks, conducted inventory transfers, handled online orders, and ensured store money is properly counted.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment, earning five-star reviews.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained online spreadsheets for online orders, special orders, and returned/damaged products.

Sergeant, Team Leader (TL)

U.S. Army 3rd Infantry Regiment (The Old Guard)
07.2017 - 10.2021
  • Lead an 8-Soldier Light Infantry Team within the 3rd Infantry Regiment (The Old Guard)
  • Constructed tactical training plans and field exercises ensuring managements goals were always met
  • Conduct monthly evaluations of all personnel under my supervision detailing their performance throughout the designated period
  • Wrote detailed memorandums on policies and procedures, job performance expectations, and for awards
  • Managed an inventory of equipment worth over $30,000 and maintained 100% accountability
  • Maintained all personnel's sensitive paperwork, and prepared personnel trackers on Excel.

Education

Associate of Science - Business Administration

Northern Virginia Community College
Sterling, VA
05.2024

Skills

  • Retail Sales
  • Microsoft Office
  • Customer Service
  • Inventory management
  • Administrative work
  • Ability to work independently and remotely
  • Organizational Skills
  • Teamwork and Collaboration
  • Self-Motivation and Initiative
  • Data Entry
  • Records administration
  • Professionalism and Work Ethic

Awardsanddesignations

  • 2024 Dean’s List
  • 2023 Presidential Scholars List
  • Army Achievement Medal
  • Army NCO Professional Development Ribbon
  • Army Good Conduct Medal

Affiliations

  • United States Army Veteran

Timeline

Merchandiser

Total Wine & More
06.2024 - Current

Sales Associate

Fleet Feet Running Company
02.2024 - 05.2024

Sales Associate

Potomac River Running Company
01.2022 - 11.2023

Sergeant, Team Leader (TL)

U.S. Army 3rd Infantry Regiment (The Old Guard)
07.2017 - 10.2021

Associate of Science - Business Administration

Northern Virginia Community College

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Robert Huttner