Robert Huttner
Norfolk,VA
Summary
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Dedication to always learning new skills, assisting my team members, and learning from management and fellow co-workers.
Overview
7
7
years of professional experience
Work History
Merchandiser
Total Wine & More
Chesapeake, VA
06.2024 - Current
- Process and manage online orders
- Perform multiple roles for the store at a high level, to include merchandising, sales services for products, and the processing of online orders, after only a month of working at store; Managers recognized my ability of quickly learning and balancing multiple jobs
- Ensure the proper display, and stocking of products in the store, and received recognition from assistant manager, and general manager, for my dedication in improving the inventory and presentation of the beer section of the store.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, reporting damaged products for replacement, and removing discontinued products.
Sales Associate
Fleet Feet Running Company
4001 Virginia Beach Blvd, VA
02.2024 - 05.2024
- Generated high sales for the company, while maintaining low returns.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Potomac River Running Company
Vienna, VA
01.2022 - 11.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Performed inventory checks, conducted inventory transfers, handled online orders, and ensured store money is properly counted.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment, earning five-star reviews.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained online spreadsheets for online orders, special orders, and returned/damaged products.
Sergeant, Team Leader (TL)
U.S. Army 3rd Infantry Regiment (The Old Guard)
Fort Myer, VA
07.2017 - 10.2021
- Lead an 8-Soldier Light Infantry Team within the 3rd Infantry Regiment (The Old Guard)
- Constructed tactical training plans and field exercises ensuring managements goals were always met
- Conduct monthly evaluations of all personnel under my supervision detailing their performance throughout the designated period
- Wrote detailed memorandums on policies and procedures, job performance expectations, and for awards
- Managed an inventory of equipment worth over $30,000 and maintained 100% accountability
- Maintained all personnel's sensitive paperwork, and prepared personnel trackers on Excel.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Sterling, VA05.2024
Skills
- Retail Sales
- Microsoft Office
- Customer Service
- Inventory management
- Administrative work
- Ability to work independently and remotely
- Organizational Skills
- Teamwork and Collaboration
- Self-Motivation and Initiative
- Data Entry
- Records administration
- Professionalism and Work Ethic
Awardsanddesignations
- 2024 Dean’s List
- 2023 Presidential Scholars List
- Army Achievement Medal
- Army NCO Professional Development Ribbon
- Army Good Conduct Medal
Affiliations
- United States Army Veteran
Timeline
Merchandiser
Total Wine & More
06.2024 - Current
Sales Associate
Fleet Feet Running Company
02.2024 - 05.2024
Sales Associate
Potomac River Running Company
01.2022 - 11.2023
Sergeant, Team Leader (TL)
U.S. Army 3rd Infantry Regiment (The Old Guard)
07.2017 - 10.2021
Associate of Science - Business Administration
Northern Virginia Community College