ROBERT J. LOOS
Carson City,NV
Summary
Achieved high performance standards through effective team collaboration in a fast-paced setting. Drove successful project completion by leveraging strong decision-making skills and quality judgment. Fostered positive relationships with customers and staff to enhance service delivery and operational success.
Overview
32
32
years of professional experience
Work History
Pro Sales Specialist
Lowe's Home Improvement Warehouse
Carson City, NV
01.2024 - Current
- Assisted clients in identifying product needs and selecting appropriate solutions. Supported sales teams in achieving targets through effective communication and follow-up. Collaborated with contractors to facilitate smooth transactions and enhance customer satisfaction.
- Cultivated strategic financial partnerships with local and regional contractors.
- Managed logistics and scheduling for timely deliveries to job sites.
- Conducted daily inspections to identify and address safety hazards in designated areas.
- Oversaw coordination of product load outs with team members and heavy equipment.
Inside/Outside Garden Supervisor
Lowe's Home Improvement Warehouse
Carson City, NV
01.2018 - 01.2024
- Streamlined the receipt of plants and outdoor garden equipment, enhancing inventory efficiency.
- Oversaw inventory report maintenance to ensure accurate stock levels.
- Operated and trained personnel on heavy equipment to ensure safe and efficient operations.
- Directed a team of associates and merchandisers to enhance operational efficiency.
- Facilitated merchandise loading into customers' vehicles to enhance service efficiency.
- Executed MOD responsibilities consistently to ensure operational efficiency.
- Conducted daily inspections to identify and address safety hazards in designated areas.
- Oversaw daily store operations and ensured adherence to company policies.
- Achieved regional sales award for exceptional performance in outside garden sales.
Receiving/Delivery Supervisor
Lowe's Home Improvement Warehouse
Carson City, NV
01.2016 - 01.2018
- Executed unloading and receiving of products to ensure inventory accuracy.
- Supervised shipping, receiving, and delivery crew operations.
- Executed timely delivery of products to customers' residences.
- Operated and trained personnel on heavy equipment to ensure safe and efficient operations.
- Conducted daily inspections to identify and address safety hazards in designated areas.
- Assisted in compiling daily and annual inventory reports. Helped maintain accurate stock levels through regular reporting. Supported team efforts in inventory management processes.
Customer Service Associate – Outside Garden
Lowe's Home Improvement Warehouse
Carson City, NV
01.2014 - 01.2016
- Assisted customers on Sales Floor
- Restocked merchandise
- Heavy Equipment Operator
- Help clear areas for any safety issues, daily
- Load out merchandise to customers vehicles
Customer Service Representative
CVS Pharmacy
Carson City, NV
01.2013 - 01.2014
- Facility maintenance tasks
- Assorted inventory
- Cashier
Stay at Home Parent
01.2011 - 01.2013
- I was occupied as a full time stay at home parent of my two young children.
Route Delivery and Warehouseman
Southern Wine and Spirits
Sparks, NV
01.2004 - 01.2011
- Delivery/Account Service Professional
- Shipping Dock Manager/Night Crew Warehousing Team/Assistant Roadnet routing processor
Route Deliver Driver/Training Specialist
Grapevine Express
Windsor, CA
01.2001 - 01.2004
- Coordinated and executed product pickups and deliveries throughout the greater northern California area
- Lead trainer and evaluator of new delivery personnel
Route Sales/Delivery
Sierra Spring Water Co
Santa Rosa, CA
01.1994 - 01.2001
- Performed sales, delivery and customer maintenance on an over 900 customer route
- Consistently achieved honors for my productivity and efficiency.
Education
undefined
Sonoma State University
Cotati, CA01.1993
undefined
Santa Rosa Junior College
Santa Rosa, CA01.1991
undefined
Santa Rosa High School
Santa Rosa, CA01.1987
Skills
Implemented computer-based solutions to streamline inventory processes and enhance product tracking efficiency
Developed and implemented training protocols for certified operation of all power equipment
Demonstrated exceptional driving skills with a Class B driver’s license and an impeccable driving history
Timeline
Pro Sales Specialist
Lowe's Home Improvement Warehouse
01.2024 - Current
Inside/Outside Garden Supervisor
Lowe's Home Improvement Warehouse
01.2018 - 01.2024
Receiving/Delivery Supervisor
Lowe's Home Improvement Warehouse
01.2016 - 01.2018
Customer Service Associate – Outside Garden
Lowe's Home Improvement Warehouse
01.2014 - 01.2016
Customer Service Representative
CVS Pharmacy
01.2013 - 01.2014
Stay at Home Parent
01.2011 - 01.2013
Route Delivery and Warehouseman
Southern Wine and Spirits
01.2004 - 01.2011
Route Deliver Driver/Training Specialist
Grapevine Express
01.2001 - 01.2004
Route Sales/Delivery
Sierra Spring Water Co
01.1994 - 01.2001
undefined
Sonoma State University
undefined
Santa Rosa Junior College
undefined
Santa Rosa High School