Dedicated and results-oriented UPS Supervisor with 9+ years of experience overseeing operations, logistics coordination, and team leadership in a fast-paced environment. Proven ability to improve operational efficiency, maintain safety compliance, and lead high-performing teams to meet productivity goals. Strong background in employee development and workflow optimization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
On-Road Supervisor
United Parcel Service, UPS
02.2024 - Current
Supervise daily package car operations, ensuring safe, efficient, and on-time delivery performance across all assigned routes.
Lead and manage a team of package car drivers by conducting ride-alongs, safety observations, and performance coaching.
Train new drivers and mentor employees on company procedures, safety standards, and operational best practices.
Conduct performance evaluations and provide coaching to improve employee engagement and productivity.
Collaborate with management to identify operational challenges and implement process improvements.
Monitor compliance with DOT regulations, company safety standards, and service expectations.
Assist with labor planning, staffing coordination, and shift scheduling during peak operational periods.
Preload Supervisor
United Parcel Service, UPS
07.2016 - 02.2024
Supervised daily preload operations to ensure timely package processing and delivery readiness.
Led teams ranging from 15-50+ union and management employees to ensure on-time package processing and service performance goals were achieved.
Trained and mentored staff on safety protocols and operational best practices.
Monitored workflow efficiency and key performance indicators including scan accuracy, load quality, misloads and package volume to drive continuous operational improvements.
Implemented training programs that enhanced team productivity and performance standards.