Summary
Overview
Work History
Education
Skills
Timeline
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Robert Langston

Fredericksburg,VA

Summary

Accomplished Quality Process Assistant at Amazon, adept in Lean Six Sigma and critical thinking, enhanced workflow efficiency and safety compliance. Mentored staff, fostering career growth, and led process improvements, significantly contributing to business growth. Demonstrated expertise in safety management and performance monitoring, ensuring optimal operations and compliance.

Overview

9
9
years of professional experience

Work History

Quality Process Assistant

Amazon
06.2022 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Conducted training and change management processes to improve operations.
  • Monitored and reported on process performance to verify compliance with established standards.

Owner/Operator Truck Driver

Self-employeed
02.2018 - 05.2022
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Mechanic Assistant

Trojan Temp Service
09.2015 - 02.2018
  • Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Enhanced workshop efficiency with proper tool organization and inventory management.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Coordinated ready access to tools and parts needed for repair and maintenance activities.

Education

Graduate Certificate - CDL A Trucking School

Tidewater Community College
Portsmouth, VA
10.2015

High School Diploma -

Oscar Smith High School
Chesapeake, VA
06.1997

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Performance monitoring
  • Attendance Tracking
  • Lean Methodologies
  • Scheduling Coordination
  • Six Sigma Techniques
  • Process flows
  • Paperwork Processing
  • Process Analysis
  • Inventory Management
  • Report Analysis
  • Lean Six Sigma
  • Employee Communications
  • Critical Thinking

Timeline

Quality Process Assistant

Amazon
06.2022 - Current

Owner/Operator Truck Driver

Self-employeed
02.2018 - 05.2022

Mechanic Assistant

Trojan Temp Service
09.2015 - 02.2018

Graduate Certificate - CDL A Trucking School

Tidewater Community College

High School Diploma -

Oscar Smith High School

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