Robert Lanzas
Los Angeles County,USA
Summary
- Results-driven sales professional with a strong background in account management, real estate, and commercial design, bringing a history of success in generating revenue and building long-term client relationships. Experienced in managing the full sales cycle, from prospecting and lead generation to closing and post-sale service, with a consultative approach that aligns client needs with effective, design-driven solutions. - Experienced in collaborating with clients to support project goals through thoughtful product selection and design coordination. Skilled in contributing to interior design decisions, including materials, color palettes, and overall aesthetic direction, while ensuring alignment with project requirements and performance expectations. - Known for strong negotiation skills, market insight, and the ability to thrive in competitive, fast-paced environments. Combines a client-focused mindset with strategic thinking to consistently meet and exceed sales goals. Adaptable, self-motivated, and committed to delivering exceptional service while driving sustained business growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
REAL ESTATE PROFESSIONAL
Robert Lanzas Real Estate
Los Angeles County
01.2021 - 05.2026
- Licensed Real Estate Agent with 5+ years of experience driving residential sales through proactive business development and client acquisition strategies. Recognized for a hands-on, relationship-driven approach, leveraging door-to-door prospecting, community engagement, and referral generation to build a strong client pipeline.
- Provided consultative guidance to buyers and sellers on market trends, pricing strategy, interest rate impacts, and first-time homebuyer programs, positioning clients to make informed decisions in dynamic market conditions.
- Consistently delivered results by closing 5–6 transactions annually, including a high-value $5M sale, contributing to revenue growth and market share expansion.
- Built trust-based relationships through exceptional communication, local market expertise, and a personalized, client-centric approach, driving repeat business and referrals.
- Utilized strategic marketing and negotiation techniques to optimize property exposure, maximize sale value, and ensure seamless transaction management from listing through close.
OFFICE MANAGER
Wonderland Escrow
Sherman Oaks, CA
01.2020 - 05.2021
- Oversaw day-to-day operations in a high-volume, fast-paced environment, ensuring seamless workflows, operational efficiency, and consistent service delivery.
- Led team members through effective delegation, performance management, and ongoing support, fostering a collaborative and high-performing culture. Ensured adherence to industry regulations, internal controls, and company policies.
- Drove process optimization and continuous improvement initiatives to enhance productivity, streamline workflows, and reduce operational bottlenecks.
- Resolved complex client issues using a solutions-oriented, customer-centric approach, strengthening client relationships and improving overall satisfaction and retention.
- Maintained accurate records and documentation, ensuring data integrity, compliance, and audit readiness. Leveraged strong organizational, leadership, and critical-thinking skills to support operational excellence and business objectives.
SALES REPRESENTATIVE
Premier NHD
Sherman Oaks, CA
01.2019 - 05.2020
- Accelerated market expansion across the Orange County region by developing and nurturing strategic partnerships with real estate agents, brokers, and escrow professionals, strengthening channel engagement and client loyalty.
- Drove 100% growth in NHD report orders through proactive business development, including targeted outreach, in-person meetings, client presentations, and consultative selling approaches tailored to customer needs.
- Clearly articulated product value propositions and competitive differentiators, increasing client adoption, retention, and overall share of wallet.
- Identified and capitalized on new business opportunities through pipeline development, market analysis, and relationship management, contributing to increased revenue and brand visibility.
- Delivered a high-touch customer experience by providing responsive support, industry expertise, and ongoing account management to foster long-term partnerships and repeat business.
CLINICAL RESEARCH COORDINATOR | CLINICAL RESEARCH RECRUITMENT MANAGER
CareOne Research
North Hollywood, CA
05.2018 - 05.2019
- Ensured full compliance with Good Clinical Practice (GCP), local regulatory requirements, SOPs, and study-specific protocols, maintaining high standards of quality and audit readiness across all clinical trial activities.
- Managed end-to-end participant lifecycle, including informed consent (written and verbal), screening, enrollment, and patient education, effectively communicating protocol requirements to subjects, caregivers, and referral partners.
- Performed comprehensive clinical and protocol-driven assessments, including safety and efficacy evaluations, vital signs, and EKGs, ensuring accurate data collection and adherence to study timelines.
- Enhanced patient engagement and site performance by collaborating cross-functionally with investigators and site staff to drive protocol compliance, meet enrollment targets, and achieve sponsor milestones.
- Implemented innovative, patient-centric recruitment and retention strategies in fast-paced environments, leveraging adaptable problem-solving and operational agility to address enrollment challenges.
- Maintained essential regulatory documentation, including screening and enrollment logs, drug accountability records, subject identification logs, and delegation/signature logs, ensuring completeness, accuracy, and audit-ready file management.
- Completed and managed case report forms (CRFs) with a focus on data integrity, timely entry, and query resolution. Oversaw document control processes, including tracking, filing, and archiving in accordance with regulatory standards.
- Participated in investigator meetings, site initiations, monitoring visits, and internal/external audits, contributing to continuous improvement and successful study execution.
CLINICAL RESEARCH RECRUITMENT MANAGER
Mills Clinical Research
West Hollywood, CA
01.2015 - 05.2018
- Led patient recruitment operations for a diverse portfolio of clinical trials, including pharmaceutical-sponsored and investigator-initiated studies, ensuring alignment with protocol requirements and enrollment targets. Successfully enrolled 500+ participants across multiple therapeutic areas, including infectious diseases, sleep disorders, endocrinology, and preventive care.
- Leveraged data-driven screening methods to assess patient eligibility, utilizing protocol criteria and reporting tools to optimize recruitment efficiency and compliance. Partnered closely with principal investigators and physicians throughout study start-up and enrollment phases to identify qualified candidates and support study milestones.
- Developed and executed multi-channel recruitment strategies, including digital marketing, community outreach, and referral network expansion, to increase study visibility and participant engagement. Built and maintained strategic relationships with healthcare providers, clinics, and community organizations to drive sustained patient pipelines.
- Managed social media platforms and created targeted advertising campaigns to enhance local market presence, improve outreach effectiveness, and accelerate enrollment timelines.
ACCOUNT EXECUTIVE
Tandus Centiva Flooring / Mohawk Flooring
Dalton, GA
04.2007 - 09.2015
- Drove territory growth by building and strengthening strategic relationships with architects, distributors, flooring contractors, and general contractors, while leading and optimizing regional distribution channel performance.
- Proactively generated new business opportunities through market research, pipeline development, networking, and targeted outreach, while deepening engagement with existing clients to expand share of wallet.
- Worked directly with architects and designers on commercial projects to develop interior design solutions, leveraging a portfolio of over 50 carpet styles and hundreds of color options to meet project goals. Collaborated closely on selecting color palettes and patterns to align with design intent and performance requirements. Partnered with clients to deliver consultative, solution-based recommendations tailored to project specifications.
- Managed project lifecycle from specification through installation, ensuring alignment on timelines, quality standards, and customer expectations. Conducted post-installation follow-ups to drive customer satisfaction, retention, and repeat business.
- Developed and executed territory-specific go-to-market strategies, including promotional campaigns, merchandising initiatives, sales blitzes, and new product launches to increase market penetration and brand visibility.
FIELD REPRESENTATIVE
Greentree Servicing / Conseco Finance
Rancho Cucamonga, CA
01.1997 - 01.2007
- Managed end-to-end recovery, inspection, and disposition of repossessed residential properties across the Southwest region for a leading mortgage servicing organization. Conducted detailed property assessments to evaluate condition, risk, and repair scope, ensuring compliance with regulatory and investor guidelines.
- Oversaw vendor management and project coordination for property maintenance and rehabilitation, driving timely completion and cost efficiency. Collaborated cross-functionally with internal stakeholders, real estate agents, and prospective buyers to support property disposition and sales processes.
- Optimized territory coverage through strategic scheduling and workload prioritization, leveraging strong organizational and time-management skills to meet performance targets in a fast-paced, field-based environment.
Education
High School Diploma -
Colton High School
Colton, CASkills
- Residential real estate
- Real estate ethics
- Property management
- Property maintenance
Certification
- Certified Personal Trainer, ISSA - exp September 2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
REAL ESTATE PROFESSIONAL
Robert Lanzas Real Estate
01.2021 - 05.2026
OFFICE MANAGER
Wonderland Escrow
01.2020 - 05.2021
SALES REPRESENTATIVE
Premier NHD
01.2019 - 05.2020
CLINICAL RESEARCH COORDINATOR | CLINICAL RESEARCH RECRUITMENT MANAGER
CareOne Research
05.2018 - 05.2019
CLINICAL RESEARCH RECRUITMENT MANAGER
Mills Clinical Research
01.2015 - 05.2018
ACCOUNT EXECUTIVE
Tandus Centiva Flooring / Mohawk Flooring
04.2007 - 09.2015
FIELD REPRESENTATIVE
Greentree Servicing / Conseco Finance
01.1997 - 01.2007
High School Diploma -
Colton High School