Robert LaRue
Newton,IA
Summary
Resourceful Manager in Training known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and performance analysis. Excel in communication, problem-solving, and adaptability, ensuring successful management and team collaboration.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Manager in Training
McDonald's Restaurant
Newton, CA
04.2024 - Current
- Supervised daily operations to ensure efficient restaurant functioning.
- Trained new team members on service standards and procedures.
- Implemented quality control measures for food preparation and presentation.
- Addressed customer inquiries and resolved service issues promptly.
- Monitored cleanliness and organization of dining and kitchen areas.
- Delegating employee assignments, monitored progress and evaluated performance.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
- Analyzed data to identify areas of improvement in processes, systems, and procedures.
- Ensured compliance with all applicable laws regarding labor relations and safety regulations.
- Maintained current understanding of company offerings to better serve customers and team members.
- Collaborated with other departments to ensure alignment with overall organizational strategy.
Closing Manager
Hardees Resturamt
Jamestown, IN
03.2020 - 05.2023
- Managed closing procedures for accurate financial reconciliation and reporting.
- Reviewed sales transactions to ensure compliance with company policies.
- Trained team members on closing processes and best practices.
- Coordinated with management to resolve discrepancies in transaction records.
- Implemented checklists to streamline end-of-day operations and efficiency.
- Assisted in scheduling shifts to maintain adequate closing staff coverage.
- Monitored inventory levels during closeout procedures for accuracy and completeness.
- Ensured adherence to all closing procedures and policies.
- Maintained accurate records of all closed files according to company policy.
- Resolved customer complaints regarding closing process in a timely manner.
- Monitored daily operations within the department to ensure compliance with regulations.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Performed quality control checks on completed files prior to submission for review by underwriters or attorneys.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Kidder County
Steele, NDSkills
- Employee training
- Quality control
- Financial reconciliation
- Customer service
- Cooking and sandwich assembly
Certification
- Servsafe certfidd
Timeline
Manager in Training
McDonald's Restaurant
04.2024 - Current
Closing Manager
Hardees Resturamt
03.2020 - 05.2023
Kidder County