Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Laughlin

Manchester,CT

Summary

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Ten years of supervisory and retail management experience at top companies like Walmart, Tommy Hilfiger, and Marshalls.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Director

Historical Society of Glastonbury
Glastonbury, CT
03.2020 - Current
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

Manager

Eurest Services
Hartford, CT
10.2011 - 03.2020
  • Ensured compliance with industry regulations and company policies to mitigate risks.
  • Conducted regular staff meetings to discuss progress and identify improvement opportunities.
  • Resolved complex issues between customers and internal teams promptly to enhance satisfaction.
  • Implemented initiatives that improved operational efficiency within the team.

Education

Some College (No Degree) - American Studies

Trinity College
Hartford, CT

Bachelor of Arts - Theater Directing

University of Connecticut
Storrs, CT

Associate of Science - General Studies

Manchester Community College
Manchester, CT

Skills

  • Grant writing
  • Fundraising
  • Marketing strategy
  • Project management
  • Customer service
  • Team leadership

Certification

  • OSHA 30 Hour General Outreach Training

Timeline

Executive Director

Historical Society of Glastonbury
03.2020 - Current

Manager

Eurest Services
10.2011 - 03.2020

Some College (No Degree) - American Studies

Trinity College

Bachelor of Arts - Theater Directing

University of Connecticut

Associate of Science - General Studies

Manchester Community College

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