Robert Laughlin

• Resolved customer complaints in a professional manner.
• Operated cash registers to process payments for goods and services.
• Provided excellent customer service by helping customers locate items they were looking for.
• Assisted customers with locating merchandise within the store.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Maintained accurate records of transactions using the point-of-sale system.
• Provided information on company policies, warranties, guarantees, financing options and other related matters.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Organized items purchased by customers according to their type or size for easy retrieval during checkout.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Informed customers about product pricing and answered questions regarding products and services available in the store.
• Balanced cash drawers at the end of each shift.
• Ensured that all areas of the retail floor were properly stocked throughout each shift.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Verified that all coupons were valid prior to processing them into the system.
• Assisted co-workers with tasks as needed to ensure smooth operations of the store.
• Complied with all health and safety regulations while performing job duties.
• Greeted customers and provided friendly customer service.
• Followed established loss prevention procedures when dealing with suspicious customers or activities.
• Processed credit card transactions accurately and efficiently.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Greeted customers and responded to informational requests.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Maintained cleanliness and presentation of stock room and production floor.
• Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
• Recommended, selected, located, and obtained products to meet customer needs.
• Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
• Informed customers of in-store promotions or pricing specials.

What mainly 16 to 24 hour shifts for either cooking or cashiering. Than in my free time try to be the maintenance man with the manager and district manager expecting me to be when the company's maintenance person was busy.

• Resolved customer complaints in a professional manner.
• Operated cash registers to process payments for goods and services.
• Provided excellent customer service by helping customers locate items they were looking for.
• Assisted customers with locating merchandise within the store.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
• Maintained accurate records of transactions using the point-of-sale system.
• Provided information on company policies, warranties, guarantees, financing options and other related matters.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Organized items purchased by customers according to their type or size for easy retrieval during checkout.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Informed customers about product pricing and answered questions regarding products and services available in the store.
• Balanced cash drawers at the end of each shift.
• Ensured that all areas of the retail floor were properly stocked throughout each shift.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Verified that all coupons were valid prior to processing them into the system.
• Assisted co-workers with tasks as needed to ensure smooth operations of the store.
• Complied with all health and safety regulations while performing job duties.
• Greeted customers and provided friendly customer service.
• Followed established loss prevention procedures when dealing with suspicious customers or activities.
• Processed credit card transactions accurately and efficiently.

My job required me to try and weld parts of needed as run there parts machines and they had me run there saw and indoor crane if I was waiting on something before I could prep and build the the cylinders and test them before leaks before sending them out

• Adjusted valves, regulators and seals to ensure proper functioning of the cylinder system.
• Monitored stock levels of consumable supplies used in the repair process.
• Replaced worn-out parts with new components as needed.
• Tested cylinder performance after completion of repairs using pressure gauges and other instruments.
• Identified safety hazards associated with cylinder operations and addressed them immediately.
• Disposed old parts that were no longer usable according to safety regulations.
• Provided technical support for customers regarding their cylinder needs.
• Performed repairs and maintenance on cylinders and other related equipment according to manufacturer's specifications.
• Maintained accurate records of all work performed on cylinders for future reference.
• Ensured compliance with applicable laws and regulations governing the use of cylinders.
• Conducted regular inspections of cylinders and reported any discrepancies or damages to supervisor.
• Developed training materials for staff members regarding safe operation of cylinders.
• Operated a variety of tools, including torches, grinders, taps, reamers, drill presses and lathes in the repair process.
• Adhered to established safety protocols while performing all tasks related to cylinders.
• Cleaned and lubricated cylinders on a regular basis to prevent wear and tear from occurring prematurely.
• Collaborated with team members to resolve complex issues related to cylinder operations.
• Cooperated with other technicians from different disciplines to achieve optimal integration.
• Searched within service and maintenance manuals to perform repairs and diagnosis.
• Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
• Evaluated, repaired and aligned vehicle suspensions.
• Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
• Monitored shop equipment to maintain safe working condition.
• Tested engine, safety and combustion control standards to comply with state vehicle requirements.
• Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
• Kept detailed records of repairs, labor involved and parts used.

• Scheduled and monitored the performance of kitchen personnel to ensure adherence to established policies and procedures.
• Managed inventory levels by monitoring stock levels and ordering supplies as needed.
• Created budgets and financial forecasts based on past data and current trends.
• Developed systems for tracking food production from start-to-finish including storage times and temperatures, portion sizes.
• Provided guidance and direction to team members when necessary in order to optimize productivity levels.
• Resolved customer complaints promptly and professionally while ensuring satisfaction.
• Maintained accurate records of all orders placed, received, prepared, stored.
• Monitored food costs to ensure they stayed within budget while maintaining high-quality standards.
• Conducted periodic inspections of the kitchen area in order to verify cleanliness standards were being met.
• Ensured that all safety protocols were strictly followed in order to maintain a safe work environment.
• Assisted with menu planning by suggesting new dishes or making modifications to existing recipes.
• Implemented strategies designed to reduce waste and increase efficiency throughout the kitchen department.
• Ensured proper maintenance was conducted on all kitchen equipment in order to minimize downtime due to malfunctions or breakdowns.
• Organized daily operations to ensure efficient use of resources, timely delivery of food orders and compliance with health standards.
• Supervised the preparation of meals according to recipes provided by chefs or other culinary professionals.
• Developed and maintained a comprehensive training program for kitchen staff.
• Analyzed kitchen processes regularly in order to identify opportunities for improvement.
• Reviewed menus on a regular basis to identify areas for improvement in terms of cost savings, product quality, presentation.
• Recruited qualified candidates for open positions within the kitchen department as needed.
• Conducted weekly meetings with kitchen staff to discuss upcoming events, menu changes or other relevant topics.
• Negotiated contracts with vendors for the purchase of equipment and supplies at competitive prices.
• Trained employees on cooking techniques, safety standards and performance strategies.
• Motivated kitchen staff by establishing goals to increase productivity and quality.
• Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
• Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
• Developed and implemented strategies to enhance team performance, improve processes and boost results.
• Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
• Oversaw meal preparation and monitored food handling to encourage safety.
• Maximized team performance by training new employees on proper food handling and restaurant protocols.
• Planned kitchen staff schedules to maximize coverage and encourage collaboration.
• Worked with vendors to establish strong relationships and maintain proper inventory supplies. Also they used me to be there night shift lead training closing manager and sent me to 3 of there other locations to train and clean up the store to pass inspection.