Robert Lawson

• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Completed precise measurements using special tools.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Communicated with production team members about quality issues.

Controlled expenses,Ensured employees were cross trained in all aspects of job.communicated with co workers on short and long term company goals .

I served as technical support and maintenance with operating merchandised vendor orders to balance company and profits.Developed sales strategies and marketing techniques to stay competitive in a fast paced industry

• Responsible for the supervision of the store
• Handle issues of customer service
• Responsible for human resources development
• Recruit and discipline staff
• Conduct staff interviews and coaching
• Evaluate the performance of staff
• Coordinate training and development of staff special strength
• Motivate sales personnel in the store
• Determine the need of staff
• Process payroll forms and records
• Prepare the form for leave of absence
• Handle cash management duties
• Contribute to the goals and sales target of the store
• Prepare deposit loans along with other administrative staff
• Ensure proper storage of merchandise
• Ensure proper arrangement of the store in a neatly way
• Ensure the security of the store and proper processing of money
• Track daily cash report
• Ensure improvement in the financial performance of assigned area
• Ensure that the regulatory procedures and company policies are complied with
• Provide guidance and direction to other staff
• Model customer service approaches
• Ensure that customers complaints, needs, and issues are resolved within the provided guidelines and standards of Walmart
• Offer supervision to staff on assigned tasks
• Ensure that the store is well stocked at all times
• Work in relationship with customer staff in charge of shelf to provide map for easy location of products
• Ensure good relationship with merchants to achieve price actions
• Understand seasons and ensure products on demand in the season are well in stock and well positioned.
• Experienced in supervising and facilitating sales
• Ability to manage performance
• Expertise in the training, mentoring, recruiting, and firing of erring staff
• Experiencedin marketing