Summary
Overview
Work History
Education
Skills
Timeline
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Robert Lemaster

Las Vegas,NV

Summary

Driven Quality Assurance Manager with a proven track record at Wilde Brands, adept in implementing robust quality systems and ensuring compliance. Skilled in employee supervision and policy reinforcement, boasting significant achievements in product testing and quality assurance. Demonstrates exceptional attention to detail and a commitment to continuous improvement.

Overview

1
1
year of professional experience

Work History

Sales Associate

Ulta Beauty Inc.
Louisville, KY
12.2023 - Current
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Handled customer complaints and inquiries in a courteous and efficient manner.

Quality Assurance Manager

Wilde Brands
Winchester, KY
05.2023 - Current
  • Developed and implemented quality assurance processes to ensure compliance with customer requirements.
  • Implemented corrective action plans for non-conforming materials and products.
  • Created detailed reports summarizing quality control issues and recommending solutions.
  • Conducted in-house inspections to verify compliance to quality programs and processes.
  • Identified areas needing improvement in order to maintain or improve product quality standards.
  • Maintained accurate records of all inspections performed throughout the production cycle.
  • Inspected outbound shipments and conducted random sampling to verify product quality.

Lab Technician

University of Louisville
Louisvilled, OH
09.2022 - 05.2023
  • Performed quality control tests to ensure accuracy of results.
  • Kept laboratory space and equipment in clean and safe condition.
  • Followed safety protocols and procedures to maintain a safe working environment.
  • Managed inventory of laboratory supplies and materials to ensure adequate stock levels at all times.
  • Utilized laboratory software to track and process data.
  • Troubleshot technical problems related to instrumentation or sample preparation issues.
  • Conducted routine maintenance on lab equipment and ensured that all safety protocols were followed.
  • Ensured compliance with applicable government regulations pertaining to laboratory operations.

Education

Bachelor of Science - Anthropology

University of Louisville
Louisville, KY
04-2026

Skills

  • Employee Training
  • Quality Assurance
  • Policy Reinforcement
  • Product Testing
  • Employee Supervision

Timeline

Sales Associate

Ulta Beauty Inc.
12.2023 - Current

Quality Assurance Manager

Wilde Brands
05.2023 - Current

Lab Technician

University of Louisville
09.2022 - 05.2023

Bachelor of Science - Anthropology

University of Louisville

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Robert Lemaster