Robert Lester
Homosassa,Florida
Overview
15
15
years of professional experience
Work History
Head Cashier
The Home Depot Inc
08.2019 - 09.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Head Cashier
The Home Depot Inc
10.2024 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved complex customer complaints with tact and care.
Teacher-Chemistry, Biology
Global Early College High, Waxahachie ISD
08.2010 - 02.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved complex customer complaints with tact and care.
Education
Doctor Of Chiropractic - Chiropractic Healthcare
Texas Chiropractic College
Pasadena, TX05.1992
Bachelor Of Science - Vocal Music
Lamar University
Beaumont, TX05.1977
Skills
- Positive attitude
- strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Employee training
- Adaptability and dependability
- management
- Punctuality
- Policy enforcement
- Training and coaching
- Workplace safety
- Refunds and exchanges
- Loss prevention
- Point of sale operation
Timeline
Head Cashier
The Home Depot Inc
10.2024 - Current
Head Cashier
The Home Depot Inc
08.2019 - 09.2024
Teacher-Chemistry, Biology
Global Early College High, Waxahachie ISD
08.2010 - 02.2024
Doctor Of Chiropractic - Chiropractic Healthcare
Texas Chiropractic College
Bachelor Of Science - Vocal Music
Lamar University
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