Robert Lewis

• Supervised daily operations and ensured smooth workflow at car wash facility.
• Trained new employees on equipment usage and safety protocols.
• Maintained cleanliness and organization of work environment for efficiency.
• Assisted in resolving customer concerns to enhance service quality.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Assisted customers with service selections and provided product recommendations.
• Operated car wash equipment safely and efficiently to ensure optimal performance.
• Conducted routine maintenance checks on machinery to prevent operational issues.
• Collaborated with team members to streamline workflow during peak hours.

• Managed daily operations for media production projects at E Pro Productions.
• Developed marketing strategies to enhance brand visibility and client engagement.
• Oversaw budget planning and financial management for production activities.
• Coordinated with clients to understand project needs and deliver tailored solutions.
• Negotiated contracts with vendors and suppliers to optimize resource allocation.
• Analyzed market trends and consumer behavior to inform marketing initiatives.
• Oversaw digital marketing efforts, including social media and email campaigns.
• Developed engaging social media strategies across multiple platforms.
• Managed content calendars to ensure timely posts and updates.
• Analyzed audience engagement metrics to refine content approaches.

• Developed strong relationships with clients through regular follow-up and communication.
• Conducted product demonstrations to educate customers on features and benefits.
• Collaborated with marketing team to align sales strategies and promotional campaigns.
• Managed customer inquiries through phone, email, and in-person interactions.
• Developed key customer relationships to increase sales.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

• Dynamic leader with proven success in operations management and team leadership at Club Buddies.
• Excelled in staff training, development, and marketing, enhancing customer service and business growth.
• Skilled in budget control and business planning, consistently driving team collaboration and achieving significant sales increases.
• Mentored and trained new employees on company policies and procedures.
• Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
• Took track of sales and made reports on them.
• Created events.
• Created employee handouts.
• Managed the daily operations related to customer service, inventory management, and marketing.
• Maintained a high standard of customer service through quality assurance checks.
• Negotiated contracts and agreements with business partners, vendors, and customers.

• Managed the daily operations related to customer service, inventory management, and marketing. • Maintained a high standard of customer service through quality assurance checks.
• Negotiated contracts and agreements with business partners, vendors, and customers.
• Marketing

• Created Employee handouts and Employee worksheets • Created Events
• Took track of sales and made reports on them

• Trained and hire new employees
• Created new items according to customers wants/needs

• Trained and hired new employees.
• Created new items according to customers wants/needs.
• Worked IT and radios.
• Trained and led new soldiers in their field.
• Managed battalions COMSEC paperwork.
• Adapted readily to changing scenarios due to unpredictable circumstances associated with military healthcare settings.
• Maintained current licensure status by completing required continuing education requirements on time.