Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Robert Marcelani

Schaumburg,IL

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server

Fogo De Chão
08.2025 - Current
  • Provided exceptional customer service, ensuring guest satisfaction and prompt attention to needs.
  • Assisted in menu knowledge, effectively communicating specials and recommendations to enhance dining experience.
  • Monitored table settings and cleanliness, ensuring a welcoming environment for guests at all times.
  • Handled cash transactions accurately, contributing to efficient end-of-shift reconciliation process.
  • Supported team members during busy shifts, promoting a collaborative atmosphere for improved service delivery.

Server

Takumi Sushi
02.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Alaor School
Rio De Janeiro, Brazil

Skills

  • Customer service
  • Cleanliness standards
  • Strong work ethic
  • Service prioritization

Languages

English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Server

Fogo De Chão
08.2025 - Current

Server

Takumi Sushi
02.2025 - 08.2025

High School Diploma -

Alaor School
Robert Marcelani