Robert Marshall
Shelbyville,MO
Summary
Resourceful and meticulous recruiter with several years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
29
29
years of professional experience
Work History
Recruiter
TFA Logistics
Kansas City, Missouri
08.2014 - Current
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Maintained Applicant Tracking System records of all applicants.
- Negotiated salaries and other employment terms with successful applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Collaborated with hiring managers to understand position requirements.
- Organized recruitment activities such as career fairs, campus visits.
- Referred suitable candidates to relevant departments for additional assessment.
- Identified best practices for recruiting process improvement.
- Participated in industry networking events to build talent pipeline.
- Ensured compliance with applicable laws and regulations regarding recruitment activities.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Advised management on staffing needs and strategies for improving diversity initiatives.
- Managed employee referrals program including tracking progress and awarding incentives.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Facilitated job application processes for qualified candidates.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Participated in local job fairs and recruitment events for prospective hiring.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Crafted compelling job descriptions to attract qualified candidates.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Assisted with the onboarding process for new hires.
- Updated and maintained candidate records in the recruitment database.
- Provided a positive candidate experience throughout the recruitment process.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Negotiated salary and benefits packages with candidates.
- Developed and maintained a network of contacts to help identify and source qualified candidates.
- Conducted reference and background checks on prospective employees.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Hired employees and processed hiring-related paperwork.
- Scheduled or conducted new employee orientations.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
General Manager
Panera Bread
Blue Springs , MO
07.2007 - 07.2014
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets and measuring results.
General Manager
Hardee's Restaurant
Independence , MO
06.2006 - 07.2007
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Popeyes Chicken
Blue Springs, Missouri
03.1998 - 06.2006
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Mattress Builder
Sorta Mattress Company
Lee's Summit, Missouri
06.1995 - 03.1998
- Measured and cut fabric to size according to customer specifications.
- Managed inventory of materials, such as foam, batting, and fabric.
- Sewed together components of mattresses using industrial sewing machines.
- Assembled mattress frames with bolts and screws.
- Monitored quality control throughout the mattress building process.
- Repaired damaged mattresses or replaced parts as necessary.
- Inspected finished products for defects before packaging them for shipment.
- Trained new employees on proper safety procedures for operating machinery.
- Organized workspace to ensure efficient production flow.
- Set up workstations with all required tools and equipment for each job task.
- Maintained cleanliness of work area in accordance with health regulations.
- Followed detailed instructions from supervisors and managers to complete tasks accurately.
Education
High School Diploma -
Truman High School
Independence Mo05-1994
Skills
- Applicant assessment
- Recruitment
- Performance evaluation
- Administrative support
- Interviewing techniques
- Talent acquisition
Timeline
Recruiter
TFA Logistics
08.2014 - Current
General Manager
Panera Bread
07.2007 - 07.2014
General Manager
Hardee's Restaurant
06.2006 - 07.2007
General Manager
Popeyes Chicken
03.1998 - 06.2006
Mattress Builder
Sorta Mattress Company
06.1995 - 03.1998
High School Diploma -
Truman High School