Robert Martin
Salem,OR
Summary
Adept at balancing top-notch customer service with technical experience, I excelled in fast-paced environments at companies like Chipotle Mexican Grill and Chick Fil A. Leveraged skills in PC troubleshooting and teamwork, I consistently contributed to smooth operations and positive customer experiences, showcasing my ability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
New Harvest Christian Fellowship
Salem, OR
- Managed merchandise sales and transactions during high-traffic events
- Delivered exceptional customer service and solved on-site issues
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Crew Member
Chipotle Mexican Grill
Salem, OR
06.2024 - 12.2024
- Provided fast, accurate customer service in a high-paced environment
- Collaborated with team members to ensure smooth operations
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Team Member
Chick-fil-A
Salem, OR
06.2023 - 02.2024
- Prepared and served customer orders efficiently
- Gained experience in teamwork and communication in a fast-paced setting
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Cybersecurity
01.2024
Skills
- PC troubleshooting and diagnostics
- Linux and Windows systems
- Networking fundamentals
- Customer service and teamwork
Certification
- Food Handler Certification
Timeline
Crew Member - Chipotle Mexican Grill
06.2024 - 12.2024
Team Member - Chick-fil-A
06.2023 - 02.2024
- Food Handler Certification
Customer Service Representative - New Harvest Christian Fellowship
McKay High School - , Cybersecurity
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