Summary
Overview
Work History
Education
Skills
Timeline
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Robert Maurice

Westfield,Massachusetts

Summary

As the former owner of RCM Construction Company, I excelled in project management and relationship building, significantly enhancing customer satisfaction through strategic improvements and cost reductions. My expertise in financial oversight and commitment to exceptional service resulted in notable business growth and client loyalty. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

37
37
years of professional experience

Work History

Owner

RCM Construction Company
06.1986 - 12.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

High School Diploma -

Springfield Technical High School
Springfield Ma
06.1981

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Project estimating

Timeline

Owner

RCM Construction Company
06.1986 - 12.2022

High School Diploma -

Springfield Technical High School

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Robert Maurice