Robert Mayes
Columbus
Summary
Dynamic Operations Manager with a proven track record at Lamar Advertising, excelling in team leadership and operations management. Spearheaded initiatives that significantly enhanced employee retention and project success rates. Skilled in problem-solving and fostering vendor relationships, adept at driving revenue growth and ensuring workplace safety. Have multiple certifications for crane and rigging through the NCCCO.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Manager
Lamar Advertising
05.1997 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed and maintained relationships with external vendors and suppliers.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
East High School
Columbus, OH05-1990
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Warehouse operations
- Climbing and Installing product
- Power tools and equipment
- Drive and operate equipment of all kinds
- Evaluating and planning big project with multiple entities
- Ensuring safe and effective procedures
Accomplishments
- Promoted to Operations Manager after 3 years with the company.
- Supervised team of 11 staff members.
Certification
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- NCCCO Crane and Rigging
Timeline
Operations Manager
Lamar Advertising
05.1997 - Current
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- NCCCO Crane and Rigging
High School Diploma -
East High School
Similar Profiles
Jeff PrestonJeff Preston
Account Executive at Lamar AdvertisingAccount Executive at Lamar Advertising
Antoinette PowellAntoinette Powell
Freelancer at Lamar AdvertisingFreelancer at Lamar Advertising
Jeri BaylesJeri Bayles
Lead Real Estate Data & Analyst Specialist at Lamar AdvertisingLead Real Estate Data & Analyst Specialist at Lamar Advertising