Robert McKittrick
Communications Supply Corporation
Colorado Springs,CO
42
years of professional experience
Experienced with identifying new business opportunities and nurturing client relationships. Utilizes effective sales techniques to drive revenue and meet targets. A track record of strategic planning and team leadership, which ensure consistent performance and growth.
Work History
Senior Sales Representative
10 Years 4 Months- Began in sales and within 1.5 years was promoted to a leading.
- Developed an onboarding process for new hires which took training from 3 - 6 months down to 3-6 weeks.
- Increased book of business from $1.2 million to $4 million while mentoring and training new hires for individual and team success.
2nd Grade ESL Teacher
5 Months- Taught multicultural and linguistic second grade class, fostering an inclusive environment that celebrated diversity.
- Designed and implemented interactive hands-on lessons for daily, weekly, and monthly instruction.
- Developed and implemented student-led lessons focused on real-world skills, promoting critical thinking and practical application.
- Evaluated students' progress regularly to determine readiness for advanced English classes.
Branch Manager
12 Years 5 Months- Directed branch operations, aligning sales, service, and delivery workflows with customer demand.
- Supervised branch staff, assigning priorities and reinforcing safe, efficient work practices.
- Managed cylinder inventory, coordinating replenishment, rotation, and equipment availability.
- Resolved customer service issues, maintaining responsive support for gas and equipment orders.
- Trained staff on branch systems, service standards, and daily operational procedures.
- Monitored branch performance, adjusting processes to improve accuracy and operational consistency.
- Trained all new potential Branch Managers on customer service, processes, and procedures.
Branch Manager and Sales Representative
7 Years- Delivered daily training on sales techniques, live product seminars, and technology-based training seminars, while mentoring new and tenured employees on sales techniques and conflict resolution.
- Directed branch operations, ensuring consistent service quality and workflow efficiency.
- Supervised staff performance, coaching team members on policies, procedures, and customer service standards.
- Managed daily scheduling, balancing coverage needs with operational priorities.
- Coordinated inventory controls, reducing shortages and improving stock availability.
Cavalry Scout (19D)
3 Years 9 Months- Directed a team of 6 to 10 soldiers from 1985 to 1988. Facilitated team building through the training of squad members in accordance with military guidelines.
- Conducted reconnaissance and surveillance to identify enemy movements and terrain conditions.
- Collected and reported field intelligence using radios, maps, and navigation equipment.
- Led mounted and dismounted patrols through complex terrain during security operations.
- Supervised vehicle and equipment readiness for mission execution and field operations.
Education
Bachelor's Degree - Elementary Education
Skills
I am an experienced leader who has developed the ability to create a sustainable and continual growth of business through accountability
execution
and inspiration. I am well versed in breaking down and analyzing metrics
finding opportunities to shift the culture I work in to ensure overall growth and engagement in the right areas with the right people..
Outbound sales calling
Customer support
Selling techniques
Sales forecasting
Accomplishments
- Supervised team of 8 to12 staff members.
Timeline
Senior Sales Representative
Communications Supply Corporation
06.2016 - CurrentRead More
2nd Grade ESL Teacher
Monterey Elementary School
08.2015 - 01.2016Read More
Branch Manager
WestAir Gases & Equipment
06.1997 - 11.2009Read More
Branch Manager and Sales Representative
Kanox 1990 - 1997
01.1990 - 01.1997Read More
Cavalry Scout (19D)
US Army
08.1984 - 05.1988Read More
California State University San Marcos
Bachelor's Degree from Elementary Education
Read More
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Awards
Graduated Cum Laude, Dean's List every semester 2012 to 2014, Earned numerous awards while serving in the U.S. Army:, Army Achievement Medal, Good Conduct Medal, Army Service Ribbon, Overseas Service Ribbon, Expert Badge, and Army Lapel Button. Honorably Discharged.