Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert McLaughlin

Bixby,OK

Summary

A seasoned leader with a proven track record at Pathfinder HDD LLC, I excel in operations management and customer relations. Spearheaded initiatives that significantly enhanced drilling efficiency and client satisfaction. My expertise in project management and team leadership has driven business growth and operational excellence, embodying a commitment to continuous improvement and employee development. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

Touching Ground LLC
08.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Drilling Superintendent

Pathfinder HDD LLC
02.2014 - 08.2023
  • Developed comprehensive budgets and timelines for drilling projects, achieving cost savings without compromising quality.
  • Spearheaded environmental protection initiatives during drilling processes, reducing the environmental impact of operations and ensuring regulatory compliance.
  • Enhanced drilling efficiency by implementing innovative drilling techniques and optimizing drill plans.
  • Oversaw equipment maintenance schedules, ensuring timely repairs to minimize downtime and maintain optimal performance levels.
  • Collaborated with interdisciplinary teams during well planning phases, aligning objectives across departments to maximize project success.
  • Implemented advanced monitoring systems to optimize drill performance and minimize equipment wear.
  • Established contingency plans for adverse conditions like equipment failure or severe weather events minimizing operational disruptions.
  • Conducted regular safety meetings with personnel on-site reinforcing best practices and addressing any concerns or incidents.
  • Managed drilling team members, promoting a collaborative work environment for increased productivity.
  • Supervised drilling operations, ensuring adherence to industry standards and regulatory requirements.
  • Delivered comprehensive training programs for rig crew members, enhancing their technical skills and safety awareness.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Documented construction and extraction workers' hours, wages and other pertinent information.

Education

High School Diploma -

Lawton High School
Lawton, OK

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Operations Management
  • Project estimating
  • Staff Management
  • Team Oversight
  • Business Development
  • Employee Development
  • Team Leadership

Certification

OSHA-10 Certified

Class D water license Certified

Apprentice Electrician license

Timeline

Owner

Touching Ground LLC
08.2023 - Current

Drilling Superintendent

Pathfinder HDD LLC
02.2014 - 08.2023

High School Diploma -

Lawton High School
Robert McLaughlin