Robert Mech
Ramsey
Summary
Accomplished Operations Manager with a proven track record at Worldwide Athletic Recreation, enhancing operational efficiency and customer satisfaction. Skilled in staff scheduling and fostering strong vendor relationships, I've driven significant improvements in service quality and project delivery. My leadership has consistently elevated team performance and accountability, demonstrating exceptional customer service and strategic negotiation capabilities.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
37
37
years of professional experience
Work History
Assistant General Manager
Worldwide Athletic Recreation
06.2012 - 06.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Operations Manager
Worldwide Athletic Recreation
09.2003 - 06.2012
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
Residential Home Builder and Remodeler
Robert J Mech Construction
01.1985 - 09.2003
- Delivered exceptional results by consistently adhering to established company policies and industry best practices for residential home building processes.
- Increased company reputation by consistently receiving positive feedback from clients regarding our attention-to-detail, craftsmanship, and professionalism.
- Improved overall project efficiency by implementing proper scheduling techniques and closely monitoring construction timelines.
- Developed strong relationships with vendors and suppliers, negotiating favorable pricing for materials while maintaining quality standards.
- Managed all aspects of residential construction projects, effectively coordinating with subcontractors, architects, and clients to ensure smooth progress.
- Coordinated with local authorities and utility companies to obtain necessary permits and inspections, ensuring projects remained on schedule.
- Supervised construction crews efficiently, providing guidance when necessary to maintain a productive work environment.
Education
High School Diploma -
Mahwah High School
Mahwah, NJSkills
- Customer service
- Staff hiring
- Staff scheduling
Timeline
Assistant General Manager
Worldwide Athletic Recreation
06.2012 - 06.2022
Operations Manager
Worldwide Athletic Recreation
09.2003 - 06.2012
Residential Home Builder and Remodeler
Robert J Mech Construction
01.1985 - 09.2003
High School Diploma -
Mahwah High School
Similar Profiles
Fadi AlchammasFadi Alchammas
Team Leader at TMU Recreation and Athletic DepartmentTeam Leader at TMU Recreation and Athletic Department
Amanda MarziglianoAmanda Marzigliano
Fitness Center Receptionist at Regan Richie Recreation and Athletic CenterFitness Center Receptionist at Regan Richie Recreation and Athletic Center
Haley CatudalHaley Catudal
Official Scorer/Front Office Assistant at Regan Recreation and Athletic CenterOfficial Scorer/Front Office Assistant at Regan Recreation and Athletic Center
Akinlolu AkinyemiAkinlolu Akinyemi
Finance Manager at HNTB CorporationFinance Manager at HNTB Corporation
Andrew ObamiAndrew Obami
Family Nurse Practitioner at Noble Parkway Medical ClinicFamily Nurse Practitioner at Noble Parkway Medical Clinic