Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Mikowski

Massapequa Park,NY

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience

Work History

Mail Carrier

USPS
05.2024 - 08.2024
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.

Assistant Manager

DekSuperstars
01.2023 - 04.2024
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Delivery Driver

Shrimpys Burrito Bar
11.2019 - 02.2023
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Delivered packages to customer doorsteps and business offices.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Produce Clerk

ShopRite
01.2018 - 04.2018
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Pleasantly greeted customers and provided prompt and courteous service.

Cashier

Taco Joes
06.2017 - 12.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Busser

Castaways Bar & Grill
04.2016 - 04.2017
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Customer Service Representative

Massapequa Soccer Shop
08.2014 - 03.2016
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Associate Degree - Liberal Arts And General Studies

Nassau Community College
Garden City, NY
05.2021

Skills

  • Safety awareness
  • Parcel delivery
  • Weather Tolerance
  • Supply Management
  • Route Navigation
  • Load Management
  • Financial records oversight
  • Technology use
  • Documentation & recordkeeping
  • Schedule Management
  • Interpersonal Communication
  • Service Sales
  • Address management system
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Mail Carrier

USPS
05.2024 - 08.2024

Assistant Manager

DekSuperstars
01.2023 - 04.2024

Delivery Driver

Shrimpys Burrito Bar
11.2019 - 02.2023

Produce Clerk

ShopRite
01.2018 - 04.2018

Cashier

Taco Joes
06.2017 - 12.2017

Busser

Castaways Bar & Grill
04.2016 - 04.2017

Customer Service Representative

Massapequa Soccer Shop
08.2014 - 03.2016

Associate Degree - Liberal Arts And General Studies

Nassau Community College
Robert Mikowski