Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROBERT MILLER

Las Vegas,NV

Summary

Remarkable Telemarketer with ability to provide superior customer service at all times. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once. Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. Experienced Telemarketer with 3+ years in cold calling industry. Results-driven, energetic and possessing excellent time management skills. Adept at using computer dialing software. Specializing in maintaining contact with customers, addressing concerns and helping resolve inquiries. Experienced Telemarketer with 3+ years in cold calling industry. Results-driven, energetic and possessing excellent time management skills. Specializing in maintaining contact with customers, addressing concerns and helping resolve inquiries. Versatile and confident Telemarketer with 3+ plus years of experience in a call center environment. Willingness to contribute to the overall team's success. Team-oriented with excellent customer service skills. Looking for a Telemarketing and Sales Position. High-energy Telemarketer with 3+ years of experience in call center environments. Experienced with handling outbound calls. Focused on promoting company image of quality, professionalism and integrity. High-energy Telemarketer with 3+ years of experience in call center environments. Experienced with handling inbound and outbound calls. Focused on promoting company image of quality, professionalism and integrity. Telemarketer with more than 3+ years of experience in flourishing call center. Exceptional sales and customer service skills. Goal-driven, energetic.

Overview

14
14
years of professional experience

Work History

Telemarketer

Belleville Kirby
Belleville, IL
05.2005 - 01.2006
  • Set up appointments with interested customers according to schedule availability
  • Overcame objections using friendly, persuasive strategies
  • Made average of 120 outbound and inbound calls per day
  • Trained and mentored new telemarketers on best practices, communication strategies and performance standards
  • Assisted with training and orientation of new employees
  • Performed cold calling and outreach to build sales pipeline
  • Answered questions with knowledgeable responses.

Telemarketer/Sales Representative

World Travel Associates
Las Vegas, NV
08.1991 - 08.1992
  • Provided information about available products and services including membership details and purchase advantages
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems
  • Explained product prices and packages as well as answered questions and addressed concerns of customers
  • Made average of 120 outbound and inbound calls per day
  • Attained $12,000 in sales targets on monthly basis
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
  • Performed cold calling and outreach to build sales pipeline
  • Answered questions with knowledgeable responses
  • Displayed excellent sales skills and understanding of such skills
  • Recorded contact information of customers and potential customers.

Telemarketer

Superior Water Systems
Las Vegas, NV
03.1995 - 08.1996
  • Set up appointments with interested customers according to schedule availability
  • Overcame objections using friendly, persuasive strategies
  • Made average of 120 outbound and inbound calls per day
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems
  • Generated minimum of 10-15 new leads each day
  • Performed cold calling and outreach to build sales pipeline.

Education

High School Diploma -

Chrysler High Scool
06.1979

Skills

  • Scripted calls
  • Sales proficiency
  • Effective prospecting
  • Outbound and inbound calls
  • Product and service knowledge
  • Telemarketing expertise
  • Professional communication
  • Appointment Scheduling
  • Cold Calling
  • Results-driven
  • Script use

Timeline

Telemarketer

Belleville Kirby
05.2005 - 01.2006

Telemarketer

Superior Water Systems
03.1995 - 08.1996

Telemarketer/Sales Representative

World Travel Associates
08.1991 - 08.1992

High School Diploma -

Chrysler High Scool
ROBERT MILLER