Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Robert MItchell

Silver Spring,MD

Summary

Talented repair technician with several years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding customer service. Specializing in and systems repair.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Network Technician

Verizon
Silver Spring, MD
12.1997 - Current
  • Performed troubleshooting activities to identify and repair equipment failures or configuration issues.
  • Tested and evaluated network systems to eliminate problems and make improvements.
  • Configured, monitored and maintained network hardware, software and communication links.
  • Resolved complex performance issues related to network configurations, applications, protocols.
  • Maintained records of repairs, upgrades, installations and other maintenance activities.
  • Troubleshot problems related to network infrastructure and performance.
  • Maintained positive working relationship with fellow staff and management.

Switching Central Repairer

U.S. Army Active Duty
Lewis, WA
08.1992 - 04.1997
  • Troubleshot complex problems by conducting detailed tests on electrical systems using various instruments.
  • Established preventive maintenance plans to reduce breakdowns of equipment over time.
  • Performed system and component failure analysis using diagnostic troubleshooting techniques.
  • Read and understood diagrams and schematics to accurately perform repairs.
  • Conducted routine maintenance on various types of machinery to ensure optimal performance.
  • Performed soldering tasks to repair or replace damaged electronic components.
  • Documented repair processes and outcomes for internal records and customer reports.

Education

High School Diploma -

Montgomery Blair High School
Silver Spring, MD
06-1992

Skills

  • Network configuration
  • Preventive Maintenance
  • Network Security
  • Interpersonal Communication
  • Problem-Solving
  • Diagnostic Testing
  • Technical Support

Certification

Construction Management Certification Prince Georges Community College (2023)

Certified Nutrition Coach (CNC) National Academy of Sports Medicine (2024)

Healthy Cooking Certification Prince Georges Community College (2024)

Affiliations

  • Men's Ministry City of Praise Family Ministry (Largo, Maryland)
  • Food Pantry Volunteer City of Praise Family Ministry (Largo, Maryland)

References

References available upon request.

Timeline

Network Technician

Verizon
12.1997 - Current

Switching Central Repairer

U.S. Army Active Duty
08.1992 - 04.1997

High School Diploma -

Montgomery Blair High School

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Robert MItchell