Robert Mooth
Shiloh ,IL
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel Old Country Store. Proven ability to engage guests and resolve complaints effectively, while proficiently operating POS systems. Adept at fostering positive relationships and maintaining a professional appearance in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
International Missionary
Church Of Jesus Christ Of Latter Day Saints
10.2022 - 10.2024
- Enhanced communication skills by learning multiple languages, allowing for more effective interactions with diverse populations.
- Collaborated with local church leaders to implement targeted programs addressing community needs and fostering spiritual growth.
- Built trust within communities by consistently demonstrating respect for local customs, traditions, and beliefs while sharing religious teachings.
- Mentored new missionaries, providing guidance on best practices and strategies for successful ministry work.
- Enhanced spiritual growth by leading Bible studies, prayer gatherings, and worship services for mission team members and local believers.
- Prepared and delivered mission-related presentations to church and community groups.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Led mission teams in prayer and spiritual formation.
- Facilitated and directed outreach events for local communities in Guatemala.
- Wrote and delivered sermons.
Manual Laborer
Plant Land Garden Center
11.2020 - 06.2022
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
- Achieved accurate results by paying close attention to detail when performing various manual labor tasks.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Followed verbal and written instructions to properly move and ship products.
- Enhanced efficiency on job sites by organizing materials and maintaining a clean work area.
- Maintained equipment in optimal condition through regular inspections, cleaning, and repairs when necessary.
Customer Service Cashier
McConauchie Manor Farm
03.2016 - 10.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Homeschooled
Carlyle, IL06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Safe food handling
- Foreign language proficiency
- POS operation
- Calm demeanor
Languages
Spanish
Professional Working
Timeline
Server
Cracker Barrell Old Country Store
11.2022 - Current
International Missionary
Church Of Jesus Christ Of Latter Day Saints
10.2022 - 10.2024
Manual Laborer
Plant Land Garden Center
11.2020 - 06.2022
Customer Service Cashier
McConauchie Manor Farm
03.2016 - 10.2018
Homeschooled
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