Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Morgan

Las Vegas,NV

Summary

Dynamic floral entrepreneur with a proven track record at Fountainebleau Hotel, excelling in customer relations and small business operations. Enhanced client satisfaction through exceptional service and relationship building, while streamlining processes to boost efficiency. Skilled in training teams and negotiating contracts, fostering a collaborative workplace culture that drives success.

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

RME Floral Creatives
11.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Lead Floral Designer

Fountainebleau Hotel
12.2023 - 04.2025
  • Developed training programs for staff members on topics such as proper flower care, handling techniques, and safe storage methods.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.

Floral Director

Westgate Las Vegas Resort & Casino
04.2016 - 10.2022
  • Trained employees on customer order taking and basic floral arranging.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
  • Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, and fundraisers.
  • Streamlined order processing and inventory management for increased efficiency in daily operations.

Security Lead

Hakassan Group / Omnia Nightclub
03.2015 - 09.2019
  • Enhanced security measures by implementing access control systems and surveillance equipment.
  • Managed physical security systems installations, ensuring proper functionality and effectiveness in protecting assets and personnel.
  • Assessed vendor proposals for new technology solutions or equipment upgrades, making informed decisions that balanced cost-effectiveness with desired results.
  • Led cross-departmental initiatives to develop and implement comprehensive emergency preparedness plans, enhancing overall organizational resilience.
  • Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
  • Successfully resolved numerous workplace conflicts through proactive mediation strategies.
  • Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
  • Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
  • Reviewed incident reports thoroughly, taking corrective actions where necessary to improve overall security performance.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

High School Diploma -

Lafayette High School
Brooklyn, NY
04-1988

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Certification

  • CPR Training - [Timeframe]
  • CCW

Timeline

Lead Floral Designer

Fountainebleau Hotel
12.2023 - 04.2025

Owner

RME Floral Creatives
11.2019 - Current

Floral Director

Westgate Las Vegas Resort & Casino
04.2016 - 10.2022

Security Lead

Hakassan Group / Omnia Nightclub
03.2015 - 09.2019

High School Diploma -

Lafayette High School

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Robert Morgan