Robert Needles
Laramie,WY
Summary
Motivated business professional bringing 33 years of experience as the former owner of All Terrain Sports. Excelling in operations and customer relations, driving revenue growth through innovative strategies and strong relationship building. Detail-oriented team player able to handle multiple projects simultaneously with a high degree of accuracy. Successful working in demanding environments, hardworking and passionate with strong organizational skills. Eager to secure a position as an Airport Specialist at Laramie Regional Airport.
Overview
33
33
years of professional experience
Work History
Owner
All Terrain Sports
Laramie, WY
04.1991 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Newcastle High School
Newcastle, WYNo Degree - Business Administration
University of Wyoming
Laramie, WYSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
All Terrain Sports
04.1991 - 01.2024
High School Diploma -
Newcastle High School
No Degree - Business Administration
University of Wyoming