Robert Neilson
Winter Garden,FL
Summary
I started as a food runner and quickly moved into other positions. I multitasked multiple responsibilities and jobs to be resourceful. I took pride in keeping every theater and area of the theater clean when I did janitor shifts. I like to keep things orderly with my system. I love working with my coworkers and in teams to maintain the work as fast and efficiently as possible. I'm dedicated to keeping the customers satisfied with quick and helpful responses to any inquiry they may have. I love providing an excellent customer experience and being a team player with my coworkers.
Overview
1
1
year of professional experience
Work History
Food Runner, Usher, Dishwasher, Janitorial,
Cinepolis Luxury Cinemas
14111 Shoreside Way, Winter Garden, FL 24787
07.2022 - Current
- Collaborated well with other food runners to deliver orders accurately.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleaned theaters and seats immediately after guests left in preparation for the next party.
- Organized and replenished food and cleaning supplies to optimize team performance.
- Operated dishwasher and other concessions equipment according to safety guidelines.
- Inspected the kitchen to pick up trash or debris impacting appearance or movement flows between spaces.
- Handled spills, accidents, and other cleaning emergencies to maintain cleanliness standards throughout assigned shifts.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
- Kept dishes, utensils, and glassware clean and rotated, following safety standards set by the kitchen.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of essential stations.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FL05.2022
Skills
- Server Support
- Effective Multitasking
- Table and Theater Bussing
- Food Delivery
- Food Preparation
- Supply Restocking
- Equipment Operation
- Facilities Maintenance
Timeline
Food Runner, Usher, Dishwasher, Janitorial,
Cinepolis Luxury Cinemas
07.2022 - Current
High School Diploma -
Dr. Phillips High School