Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Robert Nicastro

Miami,FL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Publix
Doral, Florida
09.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Some College (No Degree) - Business Administration

Miami Dade College
Miami, FL

Skills

  • Customer Service
  • ID Verification
  • Payment Processing
  • Cash Register Operation
  • Cash Handling
  • Customer Assistance
  • Ordering and Stocking
  • Credit and Cash Transactions
  • Order Verification
  • Customer Service Excellence
  • Money Handling
  • Staff Training

Certification

  • Driver License

Languages

English
Full Professional
Spanish
Native/ Bilingual
Italian
Professional

Timeline

Cashier

Publix
09.2022 - Current

Some College (No Degree) - Business Administration

Miami Dade College

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Robert Nicastro