Robert Nichols
Englewood,CO
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
48
48
years of professional experience
Work History
Salesperson
McDonald Mazda
2015.11 - 2023.05
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Manager
Various Dealerships
1989.02 - 2015.11
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Enterprise Leasing
St. Louis Main Head Quarters
1975.04 - 1988.04
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Education
Bachelor of Science - Marketing
Southwest Missouri University
Springfield, MO01.1972
Skills
- Account Management
- Cross-Selling Products and Services
- Customer Engagement
- Reference Selling
- Relationship Building
Timeline
Salesperson
McDonald Mazda
2015.11 - 2023.05
Sales Manager
Various Dealerships
1989.02 - 2015.11
Enterprise Leasing
St. Louis Main Head Quarters
1975.04 - 1988.04
Bachelor of Science - Marketing
Southwest Missouri University
Similar Profiles
SAMANTHA AGUILARSAMANTHA AGUILAR
Sales Consultant at McDonald MazdaSales Consultant at McDonald Mazda
Kaleb MoyerKaleb Moyer
Porter at Mcdonald Mazda SouthPorter at Mcdonald Mazda South
Ankush BaliAnkush Bali
Sales and Lease Consultant at VIP Mazda/Abbotsford MazdaSales and Lease Consultant at VIP Mazda/Abbotsford Mazda