ROBERT NOAH POWELL
Seattle
Summary
Results-driven sales professional with a strong focus on building customer relationships and enhancing satisfaction. Demonstrates expertise in executing targeted sales strategies that exceed sales goals while fostering a collaborative atmosphere. Committed to delivering exceptional service and maintaining high standards of client engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Night Manager
Fire and Stone
Columbus
01.2025 - 05.2026
- Supervised employees, ensuring quality compliance with company standards for food and service excellence.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Coached crew members to improve performance and foster a culture of efficiency.
- Trained new employees on company policies, procedures, and job responsibilities to enhance team integration.
Senior Agent
23 Insurance Agency Inc
Columbus
06.2024 - 05.2026
- Qualified leads, built relationships, and executed targeted sales strategies, contributing to new business acquisition.
- Developed and presented tailored quotes for current clients, enhancing upsell opportunities for additional products.
- Strengthened customer relationships with a proactive and collaborative approach to managing needs.
- Facilitated onboarding process for new clients, enabling seamless integration into company’s roster of accounts.
Account Executive
Onviant Insurance Agency Inc
Carlsbad
03.2018 - 05.2024
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Resolved customer issues promptly, improving satisfaction and reinforcing customer loyalty.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built customer trust and confidence through persuasive communication and professional demeanor.
- Distributed targeted marketing materials to existing and prospective clients, enhancing product and service awareness.
- Maintained current knowledge of evolving changes in the marketplace.
Closing Manager
The Other Coast Café
Seattle
12.2016 - 02.2018
- Enhanced customer satisfaction during closing hours by upholding exceptional service standards.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Managed inventory levels to streamline operations, ordering stock to prevent shortages or overstock.
- Oversaw daily cash deposits, ensuring accurate fund accountability.
Shift Manager
Pizza Hut
Seattle
02.2013 - 11.2016
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Collaborated with Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Trained and motivated crew members to improve performance and increase work efficiency.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Scheduled staff to establish adequate coverage during peak business hours.
- Contributed to store goal achievement through strategic planning with upper management in regular meetings.
- Collaborated with coworkers to enhance customer experience and ensure effective storefront management.
- Recorded receipts, employee hours, and inventory for accurate financial tracking.
Education
The Center School
Seattle, WASkills
- Insurance sales expertise
- Client relationship management
- Account management strategies
- Business development skills
- Sales strategy formulation
- Client engagement techniques
- CRM software proficiency
- Problem-solving abilities
- Calmness under pressure
- Effective communication
References
- Rick Campbell, Former Vice President of Onviant Insurance Agency Inc, (760) 525-9222
- Brandon Evans, Former Team Leader at Onviant Insurance Agency Inc, (757) 232-6070
- Michele Painter, Former Director of Operations at Onviant Insurance Agency Inc, (708) 830-3806
- David Nguyen, Former General Manager at Pizza Hut, (206) 327-5668
Certification
- Insurance Producer License Health
Timeline
Night Manager
Fire and Stone
01.2025 - 05.2026
Senior Agent
23 Insurance Agency Inc
06.2024 - 05.2026
Account Executive
Onviant Insurance Agency Inc
03.2018 - 05.2024
Closing Manager
The Other Coast Café
12.2016 - 02.2018
Shift Manager
Pizza Hut
02.2013 - 11.2016
The Center School