Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Robert Osborn

McCullom Lake,Illinois

Summary

Dynamic professional with a friendly, positive attitude and a proven track record at Randall Residence of McHenry. Excels in customer service and problem-solving, effectively collaborating in team settings while managing time efficiently. Adaptable and quick to learn, consistently delivering results in fast-paced environments. Strong communicator with excellent active listening skills.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Mcdonalds
10.2024 - 02.2025
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.

Food Maker

Panera Bread
11.2022 - 02.2023
  • Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.
  • Reduced food waste by implementing efficient inventory management and proper storage techniques.
  • Maintained a safe work environment by strictly adhering to food safety guidelines and sanitation protocols.
  • Contributed to cost-saving initiatives through effective portion control and minimal waste generation during food preparation processes.
  • Contributed to a positive work culture by fostering strong relationships with colleagues and maintaining a professional attitude in high-stress situations.

Stocker Associate

Follet School Solutions
06.2022 - 08.2022
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Server

Randall Residence of Mchenry
11.2021 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server

Cherry Springs Village
11.2020 - 03.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

PennForster
05-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Excellent communication
  • Active listening
  • Problem resolution

Accomplishments

  • Achieved being the best team player through effectively helping with With Serving the best team i can.

Timeline

Customer Service Representative

Mcdonalds
10.2024 - 02.2025

Food Maker

Panera Bread
11.2022 - 02.2023

Stocker Associate

Follet School Solutions
06.2022 - 08.2022

Server

Randall Residence of Mchenry
11.2021 - 05.2022

Server

Cherry Springs Village
11.2020 - 03.2021

High School Diploma -

PennForster

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Robert Osborn