Progressed as a leader with a record of growth at H&T Battery Components, contributing to strategic planning and strength in relationship building. Enhanced product quality and compliance through effective management of quality systems and project coordination. Experienced in decision-making and analytical thinking, driving significant improvements in quality, operations and customer satisfaction.
Project coordination and management. Improved project efficiency with strategic planning tools, resource allocation, and time management practices.
Coordinate and oversee product and process development, qualification plans.
Establish quarterly pricing for customer products.
Oversee customer quality complaints while maintaining concise communication with customers.
Direct reports include Supply Chain Manager and Production Planner, Quality Manager, Inside Sales Representative.
Employee evaluations to measure performance and collaborate to establish goals and foster development.
Manage departments’ key performance indicators to measure mission critical objectives.
Monthly sales reporting to controller and group executives.
Quality Manager
H&T Battery Components
Waterbury, CT
05.2017 - 11.2021
Led quality assurance initiatives to enhance product quality and compliance with customer requirements.
Developed and implemented quality control plans, work instructions and processes to reduce defects and improve overall efficiency.
Trained staff on quality management systems, process specific procedures and best practices for maintaining high quality standards.
Conducted regular audits and inspections of key processes to ensure adherence to quality protocols and internal ISO and external customer requirements.
Critical interface for external ISO:9001 audits to maintain certifications and obtain recertifications of the Quality Management System.
Customer complaint management including 8D reporting, root cause analysis and corrective and preventive action identification and implementation, monitoring of effectiveness.
Develop and maintain communication and relationships with key customer stakeholders.
Oversee and statistically analyze product measurement data within SPC system and product CoA’s to customer.
Quality Engineer
H&T Waterbury
Waterbury, CT
04.2014 - 05.2017
Developed and implemented quality control plans, and process and inspection protocols for products to ensure compliance with customer requirements.
Organized and collaborated with cross-functional teams to troubleshoot quality issues and recommend and implement corrective and preventive actions.
Conducted first article inspection reports and PPAP’s to accept and qualify customer products.
Analyzed SPC measurement data in Minitab to identify trends and improve production methods.
Gage calibration and gage calibration systems management.
Quality Inspector - Mechanical
Sikorsky Aircraft Corporation
Stratford, CT
09.2007 - 03.2014
Conducted thorough inspections of airframe and mechanical components and installations to ensure compliance with strict aircraft quality standards.
Collaborated with engineering teams and US government inspectors to ensure quality and functionality of critical flight components and installations.
Trained new inspectors on safety expectations and inspection protocols.
Documented findings and produced reports to aide management in assessing and correcting quality deviations.
Utilized a variety of gauges, tools and equipment to complete in-depth inspections and assessments.
Worked with specific production team members to rectify production issues and maintain high-quality final products prior to approving aircraft to proceed to flight hangar.
Performed regular calibration checks on measurement tools, guaranteeing accurate readings during inspections.