Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
Generic

ROBERT PAUL

Morrow,GA

Summary

Dynamic Service Area Manager with a proven track record at SIPA, leading a $25 million aftermarket group. Expert in project management and team leadership, driving operational excellence and customer satisfaction. Skilled in equipment vibration testing and budgeting, consistently delivering multimillion-dollar projects on time and within budget.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Service Area Manager

SIPA
Atlanta, GA
03.2025 - Current
  • Lead the entire aftermarket group for North America for a multi billion dollar global company.
  • This includes Field Service, Technical Service, and aftermarket parts.
  • Annual revenue of 25 million in revenue and 34 employees for the business unit of North America.
  • Manage new equipment installations commissioning, and customer acceptance.
  • Report monthly KPI's, track budgets, meet with customers, and lead the entire operation in all phases.

Senior Manager, Field Service Support

Shick Esteve
Kansas City, MO
02.2022 - 03.2025
  • Lead multiple teams of field service personnel across multiple business units that travel to customer sites and meet with customers, conduct warranty service, installations, equipment startup service, and service calls.
  • Lead a multimillion dollar budget as well as payroll and scheduling.
  • Create quotes for sales and service offerings.
  • Manage the invoicing process.
  • Lead all training and planning events.
  • Manage entire company service schedule.
  • Manage and approve expenses for entire team.

Senior Field Engineer

Pentair
Kansas City, KS
01.2015 - 02.2022
  • Responsibilities include traveling to jobsite, conduct inspections and diagnosis of any reported field problems.
  • Track progress of all projects and report all findings.
  • Meet with all contractors and agencies.
  • Meet with ownership groups weekly to discuss ongoing and future projects.
  • Conduct inspections and start-ups of equipment provided by Pentair.
  • Perform performance testing and taking vibration readings.
  • Conduct operator training in the use and maintenance of the equipment.
  • Conduct new customers training.
  • Successful completion of several multimillion dollar projects to include alignment, analysis field data, vibration testing for 5000 HP pumps in Texas.
  • Successful startup of large scale project of 48 vertical pumps to include alignment, seal installations, startup, and all field and vibration data in California.

National Facilities Project Manager

Tavistock
01.2013 - 01.2015
  • Responsible for traveling to locations and identify equipment malfunctions.
  • Identify areas of improvement and report all findings.
  • Take all projects and builds from concept to completion to include all remodels and new construction.
  • Travel to areas of potential new locations and assist with business development.
  • Meet with CEO weekly to track progress of all projects.

Project Manager

Industrial Process and Environmental Group
01.2011 - 01.2013
  • Responsible for traveling to customers locations to identify malfunctioning equipment.
  • Responsible for installing new and rebuilt equipment.
  • Responsible for performance testing of all equipment under contract.
  • Manage all projects to include new buildings, retrofits, new equipment installations and all processes.

Regional Field Manager

Storopack
01.2007 - 01.2011
  • Responsible to travel to the customer's locations and install new equipment.
  • Responsible for all repairs and rebuilt equipment start-up evaluations and troubleshooting.
  • Responsible for testing performance and efficiency of all equipment.

Project Manager

All IN ONE
01.2000 - 01.2007
  • Company Overview: General Contractor
  • General Contractor for commercial and residential remodeling and building.
  • Responsible for all day to day business operations, sales, and marketing.
  • Met with all customers and followed jobs from start to finish.
  • Completed tenant finishes, new commercial builds, custom finished basements, full remodels, and many other projects.
  • Monitor all jobs for on time delivery and on budget.
  • Monitored financial and cash flow.
  • Hired all staff and performed all reviews.
  • General Contractor

Senior Maintenance Technician

Eskridge Incorporated
01.1995 - 01.2000
  • Responsible for all daily maintenance of the CNC equipment.
  • Responsible for any repairs needed on all CNC equipment.
  • Responsible for rebuilding all CNC equipment.
  • Responsible for training all employees on all equipment.

Education

High school or equivalent - business management

Johnson County Community College
Overland Park, KS
01.1993

High school or equivalent -

Olathe North High School
Olathe Kansas
01.1991

Skills

  • Sales
  • Equipment vibration and alignment testing
  • Payroll
  • Data collection
  • Microsoft Word
  • Mechanical knowledge
  • OSHA confined space certificate
  • Product Development
  • Field Service
  • Mobius Institute CAT 1 vibration analyst
  • Water treatment
  • Electrical Experience
  • Leadership
  • Budgeting
  • Research & Development
  • Hydraulics
  • OSHA fall protection certificate
  • Omnitrend
  • Project management
  • Windows
  • Data analysis skills
  • Microsoft Excel
  • Construction
  • Microsoft Office certification by Omnitrend and Ludeca
  • Microsoft Power Point
  • Manufacturing
  • Mechanical engineering
  • Team management
  • Service Technician Experience
  • Customer service

Certification

  • Confined Space Certification
  • Driver's License
  • Fall Protection
  • CAT 1 Vibration Alnalyst
  • Equipment Laser Alignment

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • 2024 Transformational Leadership Award

Timeline

Service Area Manager

SIPA
03.2025 - Current

Senior Manager, Field Service Support

Shick Esteve
02.2022 - 03.2025

Senior Field Engineer

Pentair
01.2015 - 02.2022

National Facilities Project Manager

Tavistock
01.2013 - 01.2015

Project Manager

Industrial Process and Environmental Group
01.2011 - 01.2013

Regional Field Manager

Storopack
01.2007 - 01.2011

Project Manager

All IN ONE
01.2000 - 01.2007

Senior Maintenance Technician

Eskridge Incorporated
01.1995 - 01.2000

High school or equivalent - business management

Johnson County Community College

High school or equivalent -

Olathe North High School

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