Driven professional with a proven track record at Discountlabel, adept in electronic workflow management and customer engagement. Excelled in analyzing project requirements and implementing standard operating procedures, ensuring a seamless process. Skilled in workload balancing and effective communication, significantly enhancing customer satisfaction and operational efficiency.
I looked over a customer's order that they had with us. I would check to see if the specified info was added to the order so that they got what they were wanting. I would sometimes have to call or email out to the customer if we needed more information or payment info on the order. I would also set up new customer profiles if needed.