Dedicated, driven professional with store managerial skills in sales, business development, and customer relations experience. Adept at creating and maintaining a sound environment that would enhance the customers experience. Promote a better understanding relationship with employees toward training, customer service, and building the growth in the market place. Track record of increasing sales, customer satisfaction, reducing operating expenses, exceeding gross profit projections. Possess communication and rapport-building skills with the ability to gain respect at all levels of an organization. Skilled at turning difficult/challenging customer situations into a creative business opportunity. make it right, and build a customer for life mentality.