Proven leader in sales and finance management with a track record of boosting sales revenue and client satisfaction at Five Star Automotive Group. Excelled in relationship building and sales strategy development, achieving consistent sales targets through effective team training and staff management. Skilled in negotiation and client relationship management, fostering a positive and productive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager
Jeff Smith Automotive Group
03.2019 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Manager
Five Star Automotive Group
04.2016 - 03.2019
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Finance Manager
Five Star Automotive Group
08.2013 - 03.2016
Reviewed documentation and identified financial discrepancies where applicable.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Mentored junior finance staff, fostering professional development and strong team dynamics.
Optimized cash flow with diligent monitoring of accounts receivable and payable.
Completed customer transactions through banking relationships to optimize profits for the dealership
Sales Associate
Five Star Automotive Group
05.2010 - 08.2013
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Managed myself proficiently to attain personal sales goals and perfect the sales process
Education
High School Diploma -
Houston County High School
Warner Robins, GA
05.2005
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Verbal and written communication
Product Knowledge
Sales expertise
Client Relationship Management
Positive and upbeat
Goal Setting
Certification
JM&A Finance and Ethics certificate
Timeline
Sales Manager
Jeff Smith Automotive Group
03.2019 - Current
Sales Manager
Five Star Automotive Group
04.2016 - 03.2019
Finance Manager
Five Star Automotive Group
08.2013 - 03.2016
Sales Associate
Five Star Automotive Group
05.2010 - 08.2013
High School Diploma -
Houston County High School
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