Robert Phelps
ALARM LOCK
Medina,USA
1
Certification
36
years of professional experience
Experienced security professional with over 30 years in locksmith and access control sectors and over 14 years in training. Specializes in developing engaging training content that simplifies complex material and enhances learner understanding. Delivers clear presentations that promote effective skill acquisition, empowering individuals for success in the security industry.
Work History
NATIONAL TRAINING MANAGER
11 Years 11 Months- Trained locksmiths and commercial customers on the operation of stand-alone access control locks and programming software for a major electronic lock manufacturer.
- Delivered on-site training, webinars, and YouTube training videos to support product adoption and user education.
- Used Microsoft PowerPoint to develop and present training materials and technical demonstrations.
- Supported K-12 sales efforts by assisting schools with security surveys as a K-12 Sales Support Specialist.
TRAINER/OWNER
3 Years 11 Months- Conduct continuing education training for locksmiths on master keying, SFIC/LFIC servicing, automotive key generation and transponders, and life safety/standalone access control systems.
LOCKSMITH
23 Years 8 Months- Provided commercial, residential, and automotive locksmith services as a mobile locksmith in Martin, TN and throughout Northwest Tennessee from 1991 to 2004.
- Relocated mobile locksmith operations to the Nashville, TN metropolitan area in 2004.
- Co-owned Hosse & Hosse Safe & Lock from July 2010 to February 2014.
- Owned and operated Ole South Locksmith in Nashville, TN from February 2014 to September 2014.
Education
BS - CRIMINAL JUSTICE
Skills
Technical training
Curriculum development
Training presentation
Sales training
Product training
Product knowledge training
Access control systems training
Team enhancement
Problem-solving abilities
Affiliations
- Middle Tennessee Locksmith Association – Past President
- Tennessee Organization of Locksmiths (TOOL)
- Associated Locksmiths of America (ALOA)
Certification
- Locksmith CEU Instructor – Tennessee, Alabama, Texas, New Jersey, North Carolina, Louisiana, Oklahoma
- Certified Registered Locksmith – ALOA
- ACE Instructor Certification - ALOA
RELATED WEB SITES
ALARMLOCK.COM
Timeline
NATIONAL TRAINING MANAGER
ALARM LOCK
09.2014 - CurrentRead More
TRAINER/OWNER
LOCKSMITH ACADEMY OF NASHVILLE
10.2010 - 09.2014Read More
LOCKSMITH
Ole South Locksmith, Hosse and Hosse Safe & Lock
01.1991 - 09.2014Read More
UNIVERSITY OF TENNESSEE MARTIN
BS from CRIMINAL JUSTICE
Read More