Robert Pollio
Strategic Account Director
Cheshire,CT
Summary
Experienced in strategic planning and relationship management, leveraging skills to drive performance and achieve company and customer goals. Proven track record developing effective strategies, excelling at identifying growth opportunities and implementing innovative solutions. Strong communication and interpersonal abilities to build and maintain valuable relationships with key stakeholders and partners.
Overview
23
23
years of professional experience
Work History
Director, Strategic Account Management
Travelport
New York City Metropolitan Area, NY
08.2016 - Current
- Responsible for leading the development of partnerships with many of the industries largest global travel agencies.
- Develop strategies aligned with company and customer objectives that achieve budget, retention and customer satisfaction targets.
- Utilize analytical skills to identify and solve client challenges, boosting engagement.
- Successfully negotiated complex agreements, fostering long-term partnerships that drive measurable improvements in transaction volumes and revenue.
- Recent accomplishments include an early contract renewal that will drive +14M transactions and an estimated $39M revenue over a 5-year period.
Senior Director, Sales Strategy & Distribution
Vegas.com
Las Vegas, NV
01.2012 - 08.2016
- Principal stakeholder responsible for all business aspects required to support the the companies vacation package products sales and operation including, budget, product development, pricing, marketing oversight and partner vendor relationships.
- Analyzed market trends and pricing strategies, resulting in improved budget forecasts and effective partner negotiations.
- Cultivated strong partnerships with airlines and travel vendors, improving negotiation outcomes and elevating overall service offerings.
- Implemented new pricing models and market intelligence frameworks, significantly increasing ROI and improving competitive positioning.
General Manager
LasVegas.com (a Vegas.com Brand)
Las Vegas, NV
03.2011 - 10.2013
- Forged an alliance with the Las Vegas Visitor and Convention Bureau, that unified VisitLasVegas.com and LasVegas.com.
- This program combined both the cities informational domain VisitLasVegas.com with the content and e-commerce capabilities of the LasVegas.com domain, taking advantage of the partners annual $104M US digital marketing budget and joint site traffic.
- Managed the e-commerce strategy and budget, achieving measurable results in site traffic and revenue growth by leveraging cross-promotional opportunities.
Director, Product Development
Vegas.com
Las Vegas, NV
12.2006 - 03.2011
- Responsible for the creation and product strategy of the companies vacation product engine, inventory systems and merchandising tools.
- Directed product managers to gather key stakeholder requirements.
- Negotiated agreements with technology and airline partners, fostering strong collaborations.
- Drove efforts leading to the first agency integration of the American Airlines direct connect platform.
Sr. Manager, Fulfillment Solutions
Orbitz (a Travelport Company)
Seattle, WA
03.2002 - 11.2006
- Led a project that expanded the companies corporate booking solutions to include global fulfillment and servicing across Travelport owned agency businesses.
- Lead cross-functional teams (product managers and operations) to ensure seamless service delivery and execution.
- Developed and managed corporate travel customer experience and fulfillment product roadmap, including prioritization and capital allocation.
- Supported global corporate travel related airline initiatives that led to the integration of Southwest and JetBlue Airlines on the Travelport GDS.
Education
Central Connecticut State University
New Britain, CTSkills
Problem-solving
Team management
Business development
Relationship building
Strategic planning
Contract negotiation
Timeline
Director, Strategic Account Management
Travelport
08.2016 - Current
Senior Director, Sales Strategy & Distribution
Vegas.com
01.2012 - 08.2016
General Manager
LasVegas.com (a Vegas.com Brand)
03.2011 - 10.2013
Director, Product Development
Vegas.com
12.2006 - 03.2011
Sr. Manager, Fulfillment Solutions
Orbitz (a Travelport Company)
03.2002 - 11.2006
Central Connecticut State University
Similar Profiles
Inacio BaldovinoInacio Baldovino
Technical Product Manager & Product Manager at TravelportTechnical Product Manager & Product Manager at Travelport
Kimberly NorrisKimberly Norris
Technical Product Owner at TravelportTechnical Product Owner at Travelport
DISHA SAINIDISHA SAINI
Senior Finance Accountant at TravelportSenior Finance Accountant at Travelport