Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Robert Quilez

Miami,FL

Summary

Results-driven cashier and assistant manager with a proven track record in customer service and cash handling. Demonstrated expertise in managing transactions, resolving customer issues, and optimizing store operations. Skilled in staff supervision, training new team members, and implementing performance improvement strategies to enhance customer satisfaction. Known for strong multitasking abilities and maintaining operational efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Assistant Manager

the mortgage company
Miami, FL
02.2024 - Current
  • Manage the CEO's calendar, including meetings, conferences, and deadlines.
  • Book flights, hotels, and transportation for business trips.
  • Handle emails, phone calls, and written communications on behalf of the CEO.
  • Draft, proofread, and edit reports, presentations, and contracts.
  • Organize agendas, prepare materials, and take minutes during meetings, and serve as the point of contact for clients, ensuring their needs are addressed promptly.
  • Coordinate with vendors for services, supplies, and technology needs.
  • Support the processing of title and escrow documents to ensure smooth transactions.
    • Help track deadlines and compliance requirements related to real estate transactions.

Cashier

las delicias bakery
Miami, FL
06.2022 - 01.2024
  • Warmly welcome 40 to 50 customers per shift, providing prompt customer service with a friendly and professional attitude.
  • Informed customers about the wide variety of baked goods, and aided in their selection process.
  • Prepared a variety of baked goods, such as cakes, cupcakes, cookies, and pies.
  • Operated ovens and mixers to create dough, batters, and icings.
  • Decorated cakes, cupcakes, and other desserts according to customer preferences.

Education

High School Diploma -

Southwest Miami Senior High
Miami, FL
05-2025

Skills

  • Customer service
  • Teamwork
  • Communication skills
  • Leadership
  • Highly motivated
  • Time management
  • Experienced in Microsoft Office (Word, PowerPoint)
  • Experienced in MLS

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • pickle ball
  • video games
  • traveling
  • photography
  • fishing
  • family time

Accomplishments

  • Honors courses
  • AP courses

Timeline

Assistant Manager

the mortgage company
02.2024 - Current

Cashier

las delicias bakery
06.2022 - 01.2024

High School Diploma -

Southwest Miami Senior High
Robert Quilez