Robert Reihing
Manua,NJ
Summary
Accomplished Finance Manager at Toyota of Runnemede, adept in financial product knowledge and fostering strong interpersonal relations. Excelled in securing loan/lease approvals and enhancing customer satisfaction through comprehensive service offerings. Proven track record in training peers and streamlining processes, significantly improving operational efficiency.
Overview
25
25
years of professional experience
Work History
Automotive Finance Manager
Toyota of Runnemede
06.1999 - 07.2024
- Worked with lenders to obtain loan/lease approvals for consumers.
- Presented protection products to consumers through menu and discussed benefits of additional coverages such as VSC, Gap, PPM, TWP, and others.
- Completed all motor vehicle, compliance, and bank paperwork in fully transparent and ethical manner.
- Continue to monitor status of loans/leases though funding process.
- Report vehicles sold to manufacturer.
- Complete and apply for any and all rebates applicable.
- Train, assist and monitor new finance managers on how to complete paperwork and present menus.
- Assist consumers with questions, concerns, and cancellations.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Proactively identified solutions for customers experiencing credit issues
- Developed and maintained relationships with customers, lenders and other third parties
Education
Associate of Science - Accounting
Camden County College
Blackwood, NJ06.1991
Skills
- Financial product knowledge
- Interpersonal Relations
- Contract Preparation
- Data Interpretation
- Customer Relations
- Attention to Detail
- Professionalism
- Problem-solving abilities
- Interpersonal Communication
- Multitasking
Timeline
Automotive Finance Manager
Toyota of Runnemede
06.1999 - 07.2024
Associate of Science - Accounting
Camden County College
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