Shanell Norrington
Alpharetta,GA
Summary
Talented Finance manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Automotive Finance Manager
Hennessy Lexus Of Atlanta
01.2023 - Current
- Generate additional income through sales of insurance, vehicles, service contracts, and maintenance plans
- Navigate a fast-paced work environment with ease, managing multiple tasks efficiently.
- Prioritize responsibilities to meet deadlines and ensure a smooth and streamlined financing process for both customers and the dealership.
- Processed loan applications and monitored progress from start to finish.
- Achieve monthly objectives
- Proactively identified solutions for customers experiencing credit issues.
- Build and maintained strong relationships with customers, lending institutions, and dealership staff.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Evaluated and negotiated contracts to procure favorable financial terms for customer and company to generate revenue.
Financial Administrator
Hennessy Lexus
06.2021 - 01.2023
- Works with F&I Director to establish a work schedule that aligns with the flow of deals for the accounting office. Update CIT, and Red List daily for the finance department.
- Prepare and verify accounting package is complete per accounting specifications
- Process all Warranty cancellations
- Send Dealer funding packets to lenders to ensure company payout in a timely manner
- Maintains proper controls over paperwork and security of documents
- Monitors and addresses Customer Satisfaction processes; Addresses dissatisfied customers
- Ensures all customer information is accurate and updated
- Reconciled accounts and investigated variances.
- Updated daily transaction records to assist with accounting department and billing team.
- Submits factory rebates and registration forms; Submits copies of We Owes to service.
Deal Processor
Mileone Autogroup
01.2018 - 01.2021
- Audits sales transactions for completeness and accuracy
- Prepares checks and documentation for payoffs on trade in transactions
- Enters all transactions into accounting system and reconciles discrepancies
- Confirms salesperson commissions and pay outs.
Compliance Biller
Hendrick Automotive
01.2017 - 01.2018
- Ensured proper billing and accounting of all retail and leased vehicles sold
- Processed lien payoffs, sales commissions, monthly warranties and cancellations
- Verified Finance and Insurance Compliance during the sale and or trade of vehicles
- Processed and applied for incentives/Reconciles chargebacks/Cash Clearing/Post Funding.
Accounting Clerk
Nalley Nissan
01.2016 - 01.2017
- Responsible for maintaining the general ledger and journal entries; BDC duties as needed
- Processed vendor and supplier invoice payments and paychecks
- Deposited third party checks and monthly reserve transfers
- Balanced batch summary reports for verification and approval
- Efficiently researched and resolved collections and billing disputes.
Sales Consultant
Nalley Nissan
01.2015 - 01.2016
- Met individual sales goals consistently
- Explained features and demonstrate operation of vehicles in showroom or on drive
- Computed and quoted sales price, including tax, trade-in allowance, and discounts
- Completed paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
- Arranged for delivery and registration of vehicle.
Education
Association of F&I Professionals
Diploma - undefined
Alcovy High School
01.2009
Skills
- Financial product knowledge
- Contract Preparation
- Product Education
- Automotive Accounting
- Financial Analysis
- Incentive/Rebate Management
- Accounts Payable
- Floor Plan Audits
- Reynolds & Reynolds
- Title Tech / Paladin
- Written and Oral Communication
- Customer Service
- Decision Making
- Customer Relations
- Team Collaboration
- Effective Communication
Timeline
Automotive Finance Manager
Hennessy Lexus Of Atlanta
01.2023 - Current
Financial Administrator
Hennessy Lexus
06.2021 - 01.2023
Deal Processor
Mileone Autogroup
01.2018 - 01.2021
Compliance Biller
Hendrick Automotive
01.2017 - 01.2018
Accounting Clerk
Nalley Nissan
01.2016 - 01.2017
Sales Consultant
Nalley Nissan
01.2015 - 01.2016
Association of F&I Professionals
Diploma - undefined
Alcovy High School
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