ROBERT G. RILLAMAS

• Owner-Managing Member of consulting company that conducts on-site compliance audits of detention facilities housing Immigration and Customs Enforcement detainees
• Perform briefing with facility management and their staff during compliance audits
• Utilize Immigration and Customs Enforcement, Conditions of Confinement Worksheet, G-324A, to document findings during compliance audits
• Review detention files, classification records, admission and release processes to determine their compliance with ICE standards
• Develop accurate, relevant, and timely written reports detailing compliance findings and corrective action recommendations
• Use English and Spanish language during audits while collaborating with staff and detainees
• Conduct policy and operational analysis and provide expert advice on improving compliance monitoring and custody management
• Establish and maintain positive relationships with ICE Detention Monitoring Unit, field office staff, and government Contracting Officer's Representative
• Conduct training in ICE Performance-Based National Detention Standards

• Utilize Immigration and Customs Enforcement (ICE), Conditions of Confinement Worksheet, G-324A, to document results of operational program reviews of AKIMA Global Services, contracted security programs within ICE, Service Processing Center
• Review project management performance and efficiency, aimed at verifying management's delivery of peak security services to the federal government.
• Review detention files, classification records, admission and release processes, transportation vehicles and supporting documentation, hold room records, and special management units to determine their compliance with ICE standard requirements
• Develop accurate, relevant, and timely written reports detailing inspection findings and corrective action recommendations
• Use English and Spanish language while collaborating with staff and detainees
• Conduct policy and operational analysis and provide expert advice on improving on site compliance monitoring and custody management, aimed at program peak performance
• Establish and maintain positive relationships with ICE Field Office Management, government compliance inspection teams, and AKIMA Project Managers
• Conduct training in ICE Performance-Based National Detention Standards to contract staff
• Conduct out-briefs with project management staff

• Managed a 400 staff security team at the Emergency Intake Site located at Fort Bliss, Texas in accordance with federal government requirements
• Managed costs, monitored security performance, while verifying the delivery of security services
• Established relationships with private and government contractors while promoting positive working relationships
• Identified plans and resources required to meet project goals and objectives relating to site security
• Identified, reviewed and applied policies and procedures while ensuring a safe and secure environment for staff and unaccompanied children
• Maintained the delivery of security services during periods of high-intensity tasking requirements and critical incidences
• Facilitated weekly meetings to assess project performance, manage risk assessments, and implement mitigation strategies, while validating security execution

Performed variety of tasks as Code Compliance Specialist while enforcing state regulations and city codes governing land use issues. Investigated public complaints, verified compliance with city codes and regulations, documented findings, and issued citations for code violations within scope of authority from Public Works Department while managing 25 cases daily.

• Enforced federal, state and local ordinances governing code compliance
• Investigated complaints regarding health, safety, and public nuisance violations
• Interviewed complainants and perpetrators in English and Spanish, interpreted city code, and served notices of inspection
• Documented violations, researched responsible party and ownership information, property files, case histories and assessor's information
• Supported relationships between City of Yuma and general public, demonstrating courteous and cooperative behavior when interacting with citizens
• Collaborated with city prosecutor's office when filing complaints for non-compliance of corrective action to city code
• Collaborated with City of Yuma Police Department Traffic Investigators regarding vehicle right of way obstruction violations
• Maintained database tracking multiple cases daily, monitoring every case through corrective action and closure
• Maintained absolute confidentiality of work related issues and city information

Maintained a government security clearance while working as a contract Compliance Officer assigned to the Immigration and Customs Enforcement (ICE), Service Processing Center in El Paso, Texas,

• Conducted compliance assessments ensuring quality assurance process and reporting solutions using G-324A Inspection Worksheet in accordance with ICE Detention Management Control Program
• Developed accurate, relevant, and timely reports of compliance findings and recommendations
• Monitored detainee telephone system within facility and reported service issues to on-site telephone service representative
• Used English and Spanish language while interviewing staff and detainees during compliance inspections
• Verified compliance of detainee access to medical care in accordance with ICE standards
• Conducted policy analysis and provided expert recommendations and strategies on improving scope, services and system of detention oversight, in order to promote humane conditions at facility
• Conducted random sampling of logbook's, detainee detention files, hold room logs and other documentation associated with housing of ICE detainees
• Verified safety data sheets were updated/deployed and chemical use was in accordance with Federal Occupational Health and Safety requirements
• Established and maintained relationships with ICE Detention Monitoring Unit, field office staff and government Contracting Officer's Representative
• Attended monthly health and safety meetings

Completed the Maricopa County Judicial Branch, Court Security Deputy Marshal Academy, January 5-23, 2015. Certified in Taser X-26, O C Spray, Expandable Baton, Defensive Tactic's, CPR/First Aid, Automated External Defibrillator and X-Ray screening machine.

• Maintained security clearance in this position
• Exercised high degree of customer service while screening staff and general public through security checkpoint
• Operated x-ray machine to screen personal belongings for contraband
• Used hand held detector device to screen general public for contraband
• Used Spanish language communicating with Spanish speaking public during security screening process
• Prepared written reports concerning shift incidences and contraband seized
• Used tact and remained calm during high stress situations when dealing with irate subjects
• Worked closely with Maricopa County Sheriff's Officers assigned to court
• Maintained training per Arizona Committee on Judicial Education and Training (COJET)

Retired from this federal law enforcement position on December 31, 2014. Supervised western regional operations of Immigration and Customs Enforcement (ICE), Detention Monitoring Unit (DMU), robust unit specializing in monitoring on-site detention conditions within facilities housing ICE detainees. Maintained government security clearance in this position.

Significant Accomplishments:

• Supervised administrative and operational duties of 13 detention monitors
• Collaborated with ICE field office staff and contract service providers relating to detainee housing complaints and problem resolution
• Conducted on-site inspections of government and non-governmental detention facilities employing investigative techniques in response to administrative referrals and complaints associated with custody conditions
• Conducted compliance assessments of medical records via electronic medical record, verifying contractor compliance with federal medical detention standard requirements relating to intake screening, sick call, 14-day physical examinations, medical grievance process, and suicide prevention and intervention requirements
• Fostered relationships with on-site security contractors achieving optimal agency objectives
• Prepared contract deficiency reports for contractor non-compliance with contract
• Gathered evidence, interpreted facts and prepared written reports citing inspection findings
• Prepared weekly regional executive summary
• Represented ICE in meetings with government and non-government stakeholders
• Achieved successful on-site inspections, resulting in safe and secure work and detention environments
• Minimized litigation against federal government

Facilitated training, deployment and operational oversight of newly established unit within ICE. The Detention Monitoring Unit (DMU) deployed on-site federal detention monitors nationwide to verify safe and secure housing of ICE detainees within detention facilities nationwide. Maintained government security clearance in this position.

Significant Accomplishments:

• Collaborated with ICE Training to develop training curriculum for detention monitors
• Collaborated with ICE Facilities Management and Budget staff in securing office space and equipment within twenty-four field office locations
• Staffed new positions working with human resources
• Delivered basic facility inspection training to detention monitors
• Briefed ICE management on unit deployment progress
• Verified safe, secure and humane housing conditions for ICE detainees in custody while managing nationwide unit
• Awarded ICE Assistant Secretary's, ICE Core Value Award for Performance, in 2010 for establishment of this new unit

Managed daily detention, case management and transportation operations of 250 employees at El Centro Detention Center, in accordance with ICE Performance-Based National Detention Standards (PBNDS). Maintained government security clearance in this position. Significant Accomplishments:

• Conducted unscheduled walks within facility to interact with staff, detainees, and assess security conditions
• Established and maintained professional relationships with federal, state and local law enforcement agencies
• Collaborated with private security contractor, ensuring robust detention operations
• Achieved optimal results during annual compliance inspections
• Collaborated with budget unit while managing facility budget
• Prepared annual budget analysis for field office
• Liaised with consulate officers and non-government partners
• Briefed field office management on facility's operation
• Supported federal law enforcement initiatives with bed-space
• Supported ICE Air transportation initiatives for charter flights
• Promoted optimal ICE mission objectives
• Promoted safe detention and work environment

Assigned to Detention Standards Compliance Unit (DSCU), within ICE, Detention Management Division. Maintained government security clearance in this position.

Significant Accomplishments:

• Supported field offices nationwide on achieving ICE mission objectives
• Conducted on-site detention compliance inspections of detention facilities housing ICE detainees verifying compliance with detention standards
• Made recommendations for corrective action for non-compliant inspection findings
• Liaised with non-governmental organizations
• Prepared written reports
• Briefed ICE management at all organizational levels
• Monitored contract services of detainee telephone system provider, verifying contract services were delivered
• Promoted optimal agency mission objectives
• Verified facility compliance with ICE standards

• Prepared battalion wire diagram during tactical exercise
• Supervised installation, operation and maintenance of battalion communication equipment while supervising eight soldiers
• Inventoried sensitive items
• Measured effectiveness of communications section by defining operational metrics, radio, telephone and antenna systems and reporting to higher echelon during field training exercise

Managed a case docket of Immigration detainees in removal proceeding. Maintained a government security clearance in this position.

Significant Accomplishments:

• Prepared and served Notices to Appear in accordance with Immigration and Nationality Act guidelines
• Collaborated with federal, state and local courts while obtaining certified conviction documents
• Collaborated with Consulate Officials while securing travel documentation of subjects pending removal from United States
• Conducted criminal history checks of subjects using FBI's National Crime Information Center (NCIC) database
• Reviewed criminal history sheets, identifying criminal convictions for preparing removal documentation
• Took latent fingerprints and worked closely with FBI's Fingerprint Lab to verify subject true biographical information
• Collaborated with trial attorneys while preparing cases for Immigration proceeding
• Administered oaths, conducted interviews and prepared written sworn statements using English and Spanish language
• Compiled information gathered via interviews and entered it in standard reporting format updating federal databases or preparing case reports via Microsoft Word
• Assigned as Victim Witness Coordinator for Eloy Detention Center
• Testified in court as government witness
• Managed multiple case files within case docket, ensuring suspense dates and case requirements were completed timely
• Implemented Victim Witness Notification Program for Eloy Detention Center
• Optimal criminal alien removals from United States

Detention Operations Supervisor:

Significant Accomplishment:

Held two positions at the Florence Detention Center, while managing detention and transportation operations. Maintained a government security clearance in this position.

Chief Detention Enforcement Officer:

• Managed facility operations via three operational supervisors
• Prepared budget analysis
• Made recommendations for disciplinary action
• Walked the facility verifying security integrity
• Gave advice when difficult detention issues were encountered
• Managed shift operations within the detention center via four subordinate first-line supervisors
• Ensured optimal shift operations met mission objectives
• Collaborated with contract security management
• Served as tactical unit commander

Patrolled the international boundary of the United States, preventing and detecting the unlawful entry of persons into the U.S. Maintained a government security clearance in this position.

Significant Accomplishments:

• Presented alien smuggling cases for prosecution
• Prepared Warrants of Arrest and Notices to Appear
• Administered oaths, conducted interviews and prepared written sworn statements using English and Spanish language
• Took latent fingerprints and collaborated with the FBI's Fingerprint Lab, verifying biographical information of subjects entering U.S. without inspection
• Collaborated with federal, state and local agencies while working multi agency border enforcement operations
• Testified in court representing government
• Led the Border Patrol Explorer program, successfully transitioning explorers into law enforcement career
• Organized Border Patrol participation in law enforcement torch run for Special Olympics

Assigned to a medium security unit at the Perryville Correctional Facility. Significant Accomplishments:

• Patrolled the unit, verifying safe and secure housing of inmate population
• Performed security watch within dining hall, preventing disturbances
• Escorted in-unit work crews and processed inmate pay
• Searched incoming inmate mail for contraband items
• Conducted inmate population count daily
• Received employee of the month award for performance and perfect attendance
• Participated in law enforcement torch run for Special Olympics