ROBERT RIVERA
Austin,Texas
Summary
Enthusiastic and customer-centric professional with a background in bartending, seeking a challenging role as a Sales Associate. Strong interpersonal and communication skills. Proven ability to engage diverse clientele, handle high-pressure situations, and deliver exceptional service in a fast-paced environment. Adept at multitasking and remaining calm under pressure, crucial for addressing technical issues efficiently. Honed valuable customer service skills as a bartender, ensuring satisfaction and building rapport. Eager to apply these skills to the dynamic world of sales. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Salesperson
The Fly Trap
08.2023 - Current
- Help provide customers with answer to product they were interested into buying.
Bartender
Lustre Pearl East
04.2017 - 11.2023
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept bar organized and clean during busy hours
- Prepared alcoholic beverages promptly according to recipes or customer specifications
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
Cook/Shift Leader
Via 313
09.2014 - 08.2016
- Worked closely with management team to ensure efficient flow in the kitchen throughout shifts
- Ensured compliance with all safety and sanitation regulations while overseeing staff members during shifts
- Demonstrated ability to effectively lead a team of cooks in preparing meals and ensuring quality standards are met
- Tracked inventory levels regularly ensuring there was enough stock available for upcoming events or rush periods.
Education
Visual Arts -
Camden County College
Blackwood, NJHigh School Diploma -
Eastern Regional High School
Voorhees, NJSkills
- Sale Knowledge
- Negotiation
- Networking
- Knowledge of Adobe Photoshop and Light room
- Photography and Graphic Design basics
- Customer care
References
- Ryan Garland, General Manager at Lustre Pearl East, (512) 784-2663
- Damien Howard, Co Worker at Lustre Pearl East, (832) 314-3143
- Chris Fowler, Friend and Owner of The Fly Trap, (512) 317-0251
Timeline
Salesperson
The Fly Trap
08.2023 - Current
Bartender
Lustre Pearl East
04.2017 - 11.2023
Cook/Shift Leader
Via 313
09.2014 - 08.2016
Visual Arts -
Camden County College
High School Diploma -
Eastern Regional High School
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