Robert Romeo
Massapequa Park
Summary
Dynamic professional with extensive experience in customer engagement and proven problem resolution skills. Recognized for maintaining composure under pressure, enhancing team collaboration and operational efficiency. Results-driven approach in fast-paced environments leads to improved customer service outcomes.
Overview
8
8
years of professional experience
Work History
Delivery
Ginos Pizzeria
Massapequa
07.2022 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
Delivery
Uncle Bacala's
Garden City Park
06.2018 - 08.2020
- As a relative of the owner, carried out typical tasks of a driver as well as additional duties he felt more comfortable asking me to complete.
- Learned a lot about managing a business and customer care
- Became comfortable in high-stress environments that reward efficiency
Camp Counselor
Massapequa School District
Massapequa
06.2019 - 08.2019
- Practiced patience with young children, discovering the best ways to keep others productive
- Learned how to effectively communicate practice habits with young baseball players
- Presented tips and mechanical ideas to young players learned through my own experience as a player
Education
Bachelor of Arts - Politics, Economics & Law
SUNY College At Old Westbury
Old Westbury, NY06-2026
Associate of Arts - Political Science
Nassau Community College
Garden City, NY06-2024
Massapequa High School
Massapequa, NY06-2020
Chaminade High School
Mineola, NYPolitical Science
University of South Carolina
Columbia, South Carolina, SCSkills
- Effective communication
- Problem resolution
- Calm under pressure
- Team collaboration
Timeline
Delivery
Ginos Pizzeria
07.2022 - Current
Camp Counselor
Massapequa School District
06.2019 - 08.2019
Delivery
Uncle Bacala's
06.2018 - 08.2020
Bachelor of Arts - Politics, Economics & Law
SUNY College At Old Westbury
Associate of Arts - Political Science
Nassau Community College
Massapequa High School
Chaminade High School
Political Science
University of South Carolina