ROBERT ROTRAMEL
Downs,IL
Summary
Dynamic General Manager with proven expertise in operations management, team leadership, and customer service. Committed to enhancing service quality and optimizing workflow to achieve business objectives.
Overview
5
5
years of professional experience
Work History
General Manager
1 STOP AUTO SHOP INC
Bloomington, IL
03.2021 - Current
- Managed all facets of business operations, including budgeting, staffing, inventory control, and sales.
- Optimized staff scheduling to enhance labor efficiency and maintain adequate coverage.
- Oversaw customer service initiatives, boosting client satisfaction and retention rates.
- Negotiated pricing with vendors to secure high-quality parts and improve supply chain reliability.
- Facilitated regular team meetings, aligning goals and sharing performance updates.
- Oversaw business operations, including budgeting, staffing, inventory control, and sales, ensuring cohesive management across all facets.
Education
High School Diploma -
NCHS
Normal, IL06-1988
Skills
- Operations management
- Budgeting
- Inventory control
- Vendor negotiation
- Vendor negotiations
- Operational efficiency
- Resource allocation
- Employee scheduling
- Project coordination
- Team leadership
- Team development
- Employee training and development
- Employee training
- Staff management
- Customer service
- Effective communication
- Communication skills
- Team collaboration
- Leadership development
- Conflict resolution
- Decision making
- Team building
- Team building
Timeline
General Manager
1 STOP AUTO SHOP INC
03.2021 - Current
High School Diploma -
NCHS