Robert Rullo
Saint Petersburg,FL
Summary
Adept at managing high customer volumes and building strong client relationships,
Hospitality professional prepared for this role with comprehensive experience in high-energy environments.
Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Tommy's Hideaway
02.2023 - 11.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Insurance Agent
State Farm
01.2022 - 09.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Bartender
Radnor Valley Country Club
03.2018 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Science - Criminal Justice/Business
Chestnut Hill College
Philadelphia12-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Hospitality service expertise
- Alcohol awareness
- Food service
- Drink preparation techniques
- Inventory
- Classic cocktails
- Staff management
Timeline
Bartender/Server
Tommy's Hideaway
02.2023 - 11.2024
Insurance Agent
State Farm
01.2022 - 09.2024
Bartender
Radnor Valley Country Club
03.2018 - 12.2022
Bachelor of Science - Criminal Justice/Business
Chestnut Hill College
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