Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Sakosky

Cleveland,OH

Summary

An entrepreneurial mindset, filled with passion, eagerness, and confidence. Aspiring for a position in the Sport Industry to put my talents to the test & fulfill my life meaning to work in Sport.

Overview

12
12
years of professional experience

Work History

Owner/Operator

NFlate CLE, LLC
Cleveland, OH
05.2023 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

District Manager

Starbucks
Cleveland, OH
04.2022 - Current
  • Supervised 10 locations to enforce high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Operations Manager

TopGolf
Cleveland, OH
08.2019 - 04.2022
  • Successfully led the operation of over 500 Associates, from departments such as culinary, administrative, to sales & events, and customer service.
  • Implemented company policies & procedures to ensure alignment with all Associates.
  • Oversaw the customer service quality needed to sustain our top-10 venue status - over $26M in overall revenue

Regional Director of Operations

Scene75 Entertainment Centers
Cleveland, OH
11.2012 - 08.2019
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships within the community to expand business opportunities and drive revenue growth.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Fostered a successful environment of freedom to create digital content to support local engagement & business development.

Education

Bachelor Of Science & Education - Sport Industry

The Ohio State University
Columbus, OH
05.2016

Skills

  • Leadership
  • Overall Communication skills - interpersonal & digital
  • Passion
  • Resiliency
  • Learner
  • Business Development & Networking

Timeline

Owner/Operator

NFlate CLE, LLC
05.2023 - Current

District Manager

Starbucks
04.2022 - Current

Operations Manager

TopGolf
08.2019 - 04.2022

Regional Director of Operations

Scene75 Entertainment Centers
11.2012 - 08.2019

Bachelor Of Science & Education - Sport Industry

The Ohio State University
Robert Sakosky